Experience

NewBold Technologies

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Repair Technician

  • Jan 2023 - Present

  Greenville, South Carolina, United States I triage electronics for customers from nationwide QSR and retail brands, determine repairability, then break/fix those devices. I handle anywhere between 20-80 devices a day in this position. I provide communication between company and customer on a weekly basis.

• IT Help Desk Analyst

  • Nov 2022 - Jan 2023

  Greenville, South Carolina, United States Provide technical support for 3rd party clients o Communicate step by step instructions to clients to repair issues via phone and remote software o Troubleshoot issues in timely and efficient manner to stay within SLA • Repaired issues involving: o POS software and hardware, VOIP, Cisco switches and routers, printers, back-office PCs etc.



Papa Johns

• United States
• Restaurants
• 700 & Above Employee

• Delivery Driver

  • Feb 2022 - Nov 2022

  Spartanburg, South Carolina, United States



Cedar Fair Entertainment Company

• United States
• Entertainment Providers
• 700 & Above Employee

• Ride Operator

  • Feb 2017 - Nov 2021

  Charlotte, North Carolina, United States