Experience

Navitas
• Industrial Machinery Manufacturing
• 1 - 100 Employee
• Senior Graphic Designer

  • Mar 2021 - Present

Freelance
• Egypt
• Human Resources
• 1 - 100 Employee
• Graphic Designer

  • Mar 2015 - Present


ActionLink

• United States
• Advertising Services
• 500 - 600 Employee

• Sony Brand Representative

  • Dec 2019 - Sep 2020

  Being both the face and contact point for Sony inside a central and high traffic electronic store in central Vancouver. This position included extensive product training, brand promotion and awareness, staff training, POS setup and distribution, stock management, sales target achievement and daily reporting. Being both the face and contact point for Sony inside a central and high traffic electronic store in central Vancouver. This position included extensive product training, brand promotion and awareness, staff training, POS setup and distribution, stock management, sales target achievement and daily reporting.



Atlific Hotels

• Canada
• Hospitality
• 1 - 100 Employee

• Suite Attendant

  • Dec 2018 - Oct 2019

  Working in a fast-paced environment to accommodate guests in various locations across Canada. This involved maintaining a high level of customer satisfaction while representing the hotel and its high profile brand. The role included a high level of detail and speed with strong customer service with the guests through hotel maintenance and operations. Working in a fast-paced environment to accommodate guests in various locations across Canada. This involved maintaining a high level of customer satisfaction while representing the hotel and its high profile brand. The role included a high level of detail and speed with strong customer service with the guests through hotel maintenance and operations.



The Crest Company

• Australia
• Computers and Electronics Manufacturing
• 1 - 100 Employee

• Graphic Designer

  • Aug 2018 - Nov 2018

  Create packaging and products for national brands in consumer electronics. Following style guides and working with an international team to deliver completed products by strict deadlines. Work includes package design, mockups, photography, logo & branding. Create packaging and products for national brands in consumer electronics. Following style guides and working with an international team to deliver completed products by strict deadlines. Work includes package design, mockups, photography, logo & branding.



ALH Group

• United Kingdom
• 1 - 100 Employee

• Promotions Manager

  • Feb 2016 - Jun 2018

  To promote the venue via on-site and social media marketing. Creating and curating events at the venue in association with the venue manager. Work included poster design, event planning, social media marketing, social media management, venue videography & photography. To promote the venue via on-site and social media marketing. Creating and curating events at the venue in association with the venue manager. Work included poster design, event planning, social media marketing, social media management, venue videography & photography.



Caroline Russo ENT

• Videographer

  • Feb 2017 - Dec 2017

  On-site videographer for company/charity events. Working both behind the camera to film and on the computer to edit and compile promotional material for use on social media. Also creating marketing material to promote events such as flyers. Work includes event videography & photography, promotional flyers & posters, video compositing & editing. On-site videographer for company/charity events. Working both behind the camera to film and on the computer to edit and compile promotional material for use on social media. Also creating marketing material to promote events such as flyers. Work includes event videography & photography, promotional flyers & posters, video compositing & editing.



Samsung Electronics

• South Korea
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Brand Ambassador

  • Oct 2016 - Feb 2017

  Contracted seasonal work promoting Samsung in various electronics retail stores across Brisbane and surrounding areas. This position included extensive product training, brand promotion and awareness, staff training, POS setup and distribution, stock management, sales target achievement and daily reporting. Contracted seasonal work promoting Samsung in various electronics retail stores across Brisbane and surrounding areas. This position included extensive product training, brand promotion and awareness, staff training, POS setup and distribution, stock management, sales target achievement and daily reporting.



David Jones

• Australia
• Retail
• 700 & Above Employee

• Senior Sales Consultant

  • Aug 2014 - Jan 2016

  As a senior sales consultant, I managed the electronics department of David Jones. I was tasked with shift supervising, stock management, POS operation, loss prevention, meeting weekly KPI targets and signing customers on to the David Jones credit card program. I ensured I upheld the premium standard of the David Jones brand while providing exceptional customer service. As a senior sales consultant, I managed the electronics department of David Jones. I was tasked with shift supervising, stock management, POS operation, loss prevention, meeting weekly KPI targets and signing customers on to the David Jones credit card program. I ensured I upheld the premium standard of the David Jones brand while providing exceptional customer service.



Dick Smith Electronics

• Computers and Electronics Manufacturing
• 200 - 300 Employee

• Manager

  • Aug 2011 - Aug 2014

  As a manager at Dick Smith Electronics, it was my responsibility to supervise my colleagues and educate staff on store policy and procedure. I managed the POS system, managed stock, opened and closed the store, effectively resolved conflict, met weekly KPI targets and sold carrier phone plans. I provided customers with tech support services for their broken electronics and always held up the brand expectation of exceptional customer service. As a manager at Dick Smith Electronics, it was my responsibility to supervise my colleagues and educate staff on store policy and procedure. I managed the POS system, managed stock, opened and closed the store, effectively resolved conflict, met weekly KPI targets and sold carrier phone plans. I provided customers with tech support services for their broken electronics and always held up the brand expectation of exceptional customer service.



Fuller, Smith & Turner

• United Kingdom
• Food & Beverages
• 700 & Above Employee

• Bartender

  • May 2013 - Dec 2013

  As a bartender my main duties included but were not limited to serving, greeting and seating customers. Operation of the POS system, processing payment and handling cash, bussing tables, and general bar maintenance, making and pouring beverages, and general food and wait service. As a bartender my main duties included but were not limited to serving, greeting and seating customers. Operation of the POS system, processing payment and handling cash, bussing tables, and general bar maintenance, making and pouring beverages, and general food and wait service.