Isaac Bolinches

Account Manager at Bookiply (part of the Holidu Group)
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Barcelona Metropolitan Area, ES
Languages
  • Español Native or bilingual proficiency
  • Catalán Native or bilingual proficiency
  • Inglés Full professional proficiency
  • Alemán Elementary proficiency
  • Italiano Elementary proficiency

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Bio

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Experience

    • Germany
    • Internet Publishing
    • 200 - 300 Employee
    • Account Manager
      • Jul 2023 - Present

    • Spain
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • Senior Customer onboarding Specialist
      • Mar 2022 - Jul 2023

    • Spain
    • Hospitality
    • 1 - 100 Employee
    • Operations Manager
      • Aug 2021 - Mar 2022

    • Spain
    • Events Services
    • 400 - 500 Employee
    • Assistant Project Manager
      • Dec 2019 - Aug 2021

      Managing and controlling the F&B operations of big events such Mobile World Congress, VM, Cisco, Alimentaria, Bridal Week, Sonar. Managing and controlling the F&B operations of big events such Mobile World Congress, VM, Cisco, Alimentaria, Bridal Week, Sonar.

    • United States
    • Hospitality
    • 400 - 500 Employee
    • Restaurant Assistant Manager (Pre opening team)
      • Apr 2018 - Dec 2019

      Part of the pre-opening team of The Abu Dhabi EDITION opening 2018.

    • Assistant Restaurant Manager
      • Apr 2018 - Dec 2019

    • Events Operations Supervisor
      • Jan 2017 - Dec 2019

      Manage and execute events ranging from meetings, dinners and receptions to product launches and celebration parties. Making sure every angle of the event represents the brand well and enhance guest experience to its maximum potential. The position overlooks and touches pre-event planning stages up to post-event feedback gathering. Multiple skills and companies were required in able to complete high demanding tasks and client requests.Supports manager with staffing, cost control, achieving departmental goals by relaying the vision to other members of staff.Communicate with multiple departments within the property to achieve the optimum level of service and enable the smooth running of other departments. Lead by example to achieve departmental goals by achieving positive guest feedback, controlling costs and going the extra mile with consistency. Continuously provide and execute ideas to improve service and departmental standard operating procedure.Steps up and runs the department upon the managers absence. Conducts administrative and supervisory tasks. Handles conflict professionally and ensure proper procedures were followed.Liaise with Security team to ensure health and safety procedures are up to date and all members of staff are well trained and fully knowledgeable.Training of full-time and hired members of staff with the aim to provide service according to brand standards.Provide support to other departments during their peak periods (not limited to Food and Beverage outlets). With the objective to learn and build rapport with other teams. As a result, this provides a positive reflection of the department to other within the property. Show less

    • Events Head Waiter
      • Aug 2016 - Jan 2017

    • Room Service Waiter
      • Jul 2015 - Jul 2016

      -Responsible for delivering Room Service orders, Mini Bars, and Amenity distribution for 173 Rooms&Suites.- Hotel of the year 2015 UK -- Catey awards

    • Entrenador de Tenis
      • Jan 2008 - Jun 2015

    • United States
    • Real Estate
    • 700 & Above Employee
    • Retail Manager
      • Mar 2012 - Mar 2013

      CBRE is the world's premier, full-service real estate services company. Operating globally, the firm holds a leadership position in virtually all of the world's key business centres. Worked in the Retail Department doing tasks like: - Invoicing tenants of Shopping Centres. - Analyzing and introducing Shopping Centre leases in the system. - Control of bank guarantees and legal deposits, claiming and updating, as well as the deposit in the belonging institution. - Launching beginning of management of H2O Shopping Centre in Muelle Uno. Show less

Education

  • EADA Business School
    International Master in Toursim and Hospitality Management
    2014 - 2015
  • University of Central Florida
    Exchange program, General Business Management Major & Sports Management Minor
    2014 - 2014
  • IQS
    Bachelor of Business Administration (BBA)
    2010 - 2014
  • Agora International School
    High School and Baccalaureate, Humanity and Socials Science
    1998 - 2010

Community

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