Isaac Bertram

Sales Manager at Mont Surfaces by Mont Granite, Inc.
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Location
Louisville, Kentucky, United States, US
Languages
  • English -

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Experience

    • United States
    • Wholesale Building Materials
    • 1 - 100 Employee
    • Sales Manager
      • Jul 2023 - Present

    • Senior Account Representative
      • Nov 2020 - Jul 2023

      • Achieved 60% increase in Mont's product sales over 2 years, driving business interest. • Successfully onboarded 100+ new clients to expand the customer base. • Maintained relationships with 400 clients across western Kentucky, central Kentucky, and southern Indiana, delivering consistent sales performance. • Submitted weekly sales reports, including detailed records of mileage, receipts, CRMs, and schedules.• Customized sales approaches based on individual customer profiles, resulting in tailored solutions. • Developed and maintained a customer-oriented approach, ensuring high levels of customer satisfaction. Show less

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Account Manager
      • Dec 2019 - Nov 2020

      • Successfully increased revenue by implementing targeted strategies to expand and develop existing accounts, secure repeat orders, and onboard new single and multi-location accounts. • Acted as the primary point of contact for new accounts and clients, providing effective onboarding, training, and ongoing support to ensure customer satisfaction and retention. • Proactively prospected and cultivated new business opportunities, regularly communicated with clients to assess their needs, address inquiries, and ensure seamless supply of our products and services. • Efficiently managed supply orders and logistics, ensuring timely delivery and resolving any issues to maintain optimal delivery performance. • Streamlined daily shipment activities, ensuring timely pickup and delivery while resolving any operational challenges to ensure customer satisfaction. Show less

    • United States
    • Real Estate
    • 1 - 100 Employee
    • New Home Sales Consultant
      • Aug 2018 - Dec 2019

      • Worked in close collaboration with potential clients to find the right home and selections for them.• Responsible for walking interested buyers through features of homes, floor plans, and potential selections.• Developed an in-depth knowledge of the competitive marketplace, including site, local community, sales, advertising and demographics.• Engaged visitors, establishing a relationship and determine their home buying needs by utilizing the company’s selling philosophy.• Performed timely and consistent follow-through with customers from initial contact; the purchase and financing process, through all closing and post-closing activities. Show less

    • Payables Coordinator
      • Jan 2017 - Dec 2019

      • Provided oversight in performing various daily tasks including but not limited to vendor invoicing and security deposit processing.• Processed payments to vendors by scheduling paychecks and ensuring payment is received for outstanding credit; responding to all vendor inquiries regarding finance while staying in constant contact to catch variance purchase orders.• Provided quality customer service to external vendors and internal departments by answering/resolving inquiries via research of invoices and payment.• Discovered and facilitated over $400,000 in energy rebates via energy-saving programs with LG&E & KU for our single and multi-family homes. Show less

    • Administrative Assistant
      • May 2016 - Jan 2017

      • Served as an Administrative Assistant to the COO of Anderson Communities, as well as the CFO of Harmony Home Builders. • Experienced commercial and residential projects ranging from small to large. • Sent requests for proposals and collected applications for a variety of commercial and residential projects. • Calculated what was most cost-effective and efficient for our organization. • Responsible for drafting and sending commercial contracts. • Kept in constant contact with the subcontractors to ensure we had them completed in a timely manner. Show less

    • Office Assistant
      • Jun 2015 - May 2016

      • Facilitated tenant’s work orders and assigned them to respective technicians. • Ensured that invoices were being processed for payment.• Managed the ordering of appliances as well as smaller household parts and tools. • Handled contractor bids for construction projects for our apartments and homes and implemented the company-wide new pet policy.

    • United States
    • Civic and Social Organizations
    • 1 - 100 Employee
    • Marketing Intern
      • Jan 2016 - May 2016

      • Assisted with event preparation and set-up. • Attended chamber events and aided in developing materials for events. • Provided front desk support and completed minor errands. • Organized office supplies and filing. • Assisted with event preparation and set-up. • Attended chamber events and aided in developing materials for events. • Provided front desk support and completed minor errands. • Organized office supplies and filing.

    • United States
    • Wholesale
    • 1 - 100 Employee
    • Intern
      • Jun 2012 - Aug 2012

      Helped oversee international merger setup. Communicated departmental information to customers. Provided product training, data entry, copying and support to assistant managers. Helped oversee international merger setup. Communicated departmental information to customers. Provided product training, data entry, copying and support to assistant managers.

Education

  • University of Kentucky
    Bachelor’s Degree, Communication and Media Studies
    2011 - 2016

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