Business Analyst

• Feb 2022 - Present

Understanding business objective Analytical and critical thinking Communication and interpersonal skills Negotiation and cost benefit analysis Decision making skills Understanding business objective Analytical and critical thinking Communication and interpersonal skills Negotiation and cost benefit analysis Decision making skills

Fundraising Manager

• Dec 2015 - Present

Manage and lead the Fundraising Team to raise funds for the organization, developing and implementing fundraising strategy for Back-Up in line with the organization’s changing needs Lead on new initiatives including major donors, legacies and regular giving. Contributes to the overall running of a project as an active member of the management team lead and manage the existing fundraising team of people. Develop and implement an effective fundraising strategy, in line with the organization’s long term plan and grow income over the next 5 years and improve the sustainability of the organization by proactively securing funds from new income streams. Maintains fundraising base and builds on an existing relationships with donors, volunteers, funders and continuously improve the effectiveness of existing fundraising operations. KEY RESPONSIBILITIES: 1. To lead and develop a fundraising strategy in line with YALF’s values that challenges the team in new areas; 2. To oversee the development and motivation of a pool of volunteers who can assist with different aspects of fundraising, including fundraising committees; 3. To broaden the mix of income streams, develop new streams of income including major donors, regular giving and legacy funding; 4. To oversee the maintenance of necessary systems to support fundraising in conjunction with the Account Team.

Content Manager

• Nov 2020 - Mar 2022

Business Development Executive

• Sep 2020 - Mar 2022

✓ Identifying and pursuing new business opportunities ✓ Planning and preparing presentations to suit our clients’ needs ✓ Communicating new product developments to prospective clients ✓ Overseeing the development of marketing literature ✓ Writing reports ✓ Providing management with feedback ✓ Working collaboratively with the Operations team on customer-centric approach to increase satisfaction and drive proactive growth ✓ Actively monitors and manage subsidiary businesses (citiworks.ng, citidrive.ng, Healthboxes.com, LSKAfrica.com)

Land Operations Coordinator

• Feb 2019 - Sep 2020

Leads and coordinates all land security matters pertaining to Salama Fikira Projects across West Africa. Leads and coordinates all land security matters pertaining to Salama Fikira Projects across West Africa.

Email and Live Chat Agent

• Sep 2017 - Feb 2019

Virtual Sales Partner

• Sep 2014 - Feb 2019

•Cross-selling and Upselling to customers via the telephone to ensure high-level customer service.•First contact resolution•Carrying out, customer management, retention and win-back campaign by interfacing with customers via the telephone.•Escalating unresolved complaints to the appropraite units for prompt resolution•Interfacing with customers to determine the overall feeling/impression they have about the bank across all touch points for better engagements.

Content Developer/Article Writer

• Mar 2017 - Dec 2018

I develop trending content for women's information and use I develop trending content for women's information and use

Director of strategic partnerships and donor relations

• Feb 2016 - Sep 2017

Responsible for sourcing & developing new prospects for first-time individual, corporate and foundation donors, as well as building & stewarding strong strategic relation-ships with current donors. They hold the responsibility of developing and delivering our fundraising strategies and will lead and coordinate the MYT & GYE’s fundraising activities at both the national and international levels, to sustain the organization’s ongoing activities as well as future growth plans. Responsible for sourcing & developing new prospects for first-time individual, corporate and foundation donors, as well as building & stewarding strong strategic relation-ships with current donors. They hold the responsibility of developing and delivering our fundraising strategies and will lead and coordinate the MYT & GYE’s fundraising activities at both the national and international levels, to sustain the organization’s ongoing activities as well as future growth plans.

Customer Relation Officer

• Feb 2013 - Sep 2014

Ensure top-notch customer service and engagements, assisting in logistics and welfare of customers. Ensure active customer support and prompt complaints resolution or escalation if lingering. Ensure top-notch customer service and engagements, assisting in logistics and welfare of customers. Ensure active customer support and prompt complaints resolution or escalation if lingering.