Irving Gessú Echeverría

Data Entry Representative at Call Center Sales Pro
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Contact Information
Location
MX
Languages
  • Inglés Professional working proficiency

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Credentials

  • Curso de seguridad radiológica para Personal Ocupacionalmente Expuesto
    ARSA Asesores en Radiaciones
    May, 2015
    - Sep, 2024

Experience

    • United States
    • Telecommunications
    • 1 - 100 Employee
    • Data Entry Representative
      • Dec 2021 - Present

      Programming of automated scripts for customer service agents, data processing and weekly updates of customer accounts and schedules. Programming of automated scripts for customer service agents, data processing and weekly updates of customer accounts and schedules.

    • Brazil
    • Financial Services
    • 1 - 100 Employee
    • Biomedical engineer
      • Jun 2019 - Nov 2021

      Maintain an optimal level of operation and coordinate a strict maintenance program. Provide training and instruct hospital staff to operate equipment. Maintain an optimal level of operation and coordinate a strict maintenance program. Provide training and instruct hospital staff to operate equipment.

    • United States
    • Travel Arrangements
    • 700 & Above Employee
    • Customer services agent (Bilingual)
      • Apr 2018 - Jun 2019

      Logistics of roadside assistance personnel, coordination of insurance and towing services. Schedule vehicle maintenance to maintain an optimal level of service. Review of local customer and supplier contracts. Logistics of roadside assistance personnel, coordination of insurance and towing services. Schedule vehicle maintenance to maintain an optimal level of service. Review of local customer and supplier contracts.

    • Biomedical engineer
      • Sep 2017 - Feb 2018

      Advice to clients on safety solutions and radiological protection. Provide training to operators on software and hardware of new medical equipment and its appropriate security measures. Advice to clients on safety solutions and radiological protection. Provide training to operators on software and hardware of new medical equipment and its appropriate security measures.

    • Internship
      • Jul 2016 - Jul 2017

      Functional adaptations design and tech-aids development. Support to the Material Resources Department in the maintenance of electrical and therapeutic installations developing and following checklists and preventive maintenance schedules. Functional adaptations design and tech-aids development. Support to the Material Resources Department in the maintenance of electrical and therapeutic installations developing and following checklists and preventive maintenance schedules.

Education

  • Universidad Modelo
    Master degree, Clinical engineering
    2018 - 2020
  • Universidad Modelo
    Engineer degree, Biomedical engineering
    2013 - 2017
  • Instituto Interamericano de la Salud
    Certified diploma, Sensory Processing and Integration
    2017 - 2018

Community

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