Experience

Best Western Elyon Colombo

• Sri Lanka
• Hotels and Motels
• 1 - 100 Employee

• Senior Sales Marketing Manager

  • Jul 2019 - Present

  • Responsible for Corporate and Travel Agent Room Sales for the hotel Identify new markets and business opportunities and increase sales. • Represent Hotels in various events and exhibitions. • Conducts daily sales calls and arrange site inspection trips to hotels by corporate clients. • Able to provide quick and firmly responses, immediate communication to the properties, • Develop professional long term business relationships. • Provide the highest quality of service to the customer at all times. • Participates in sales calls with members of sales team to acquire new business and/or close on business • Work closely with Revenue Manager to ensure proposed rate negotiations meet the financial needs of the hotels. • Accompany sales team on sales calls to potential clients to assist in development of the account and to access the electiveness and sales skills of the sales person. • Assess additional training needs based on data gathered and interaction with sales team from property visits. • Attending all department and hotel meetings as necessary. • Targeting key accounts potential for the company. • Builds and strengthens relationships with existing and new customers to enable future bookings. • Activities include sales calls, entertainment, FAM trips, trade shows, etc. • Develops relationships within community to strengthen and expand customer base for sales opportunities. • Acquiring and developing new business accounts and preparing sales proposals for clients • Consistently met my short and long-term targets. Show less



Mount Lavinia Hotel

• Hospitality
• 100 - 200 Employee

• Manager Sales – Catering & Convention

  • May 2018 - Jun 2019

  • Regular Sales visits to Corporate and Travel Agents • Network for new sales opportunities, Conduct sales Blitz and other Marketing efforts to support catering and Rooms sales growth. • Develop Business Strategies for the conferences and Banquet department. • Participation in promotional events like FAM Trips, Manager Cocktails etc. • Develop & implement related conferences & Banquet sales procedures • Produce, implements and monitors action plans to ensure Revenue plan and forecast objectives are achieved. • Consistently met my short and long-term targets. Show less



Waters Edge - Sri Lanka

• Sri Lanka
• Hospitality
• 1 - 100 Employee

• Assistant Manager Banquet Sales

  • Apr 2017 - Apr 2018

  Active floor presence with hands on management of functions and colleagues • Lead and manage the Banquet department, ensuring all service standards are followed • Focuses on Meeting Planner Satisfaction Scores in all duties and interactions • Monitor all functions to ensure it maintains a first class and positive visual impact • Coach and train the Banquet team in all aspects of the department • Respond to guest concerns and react quickly and professionally • Attend regularly scheduled departmental meetings Show less



The Kingsbury

• Sri Lanka
• Hospitality
• 100 - 200 Employee

• Banquet Sales Executive

  • Sep 2013 - Mar 2017



SriLankan Airlines Official

• Sri Lanka
• Airlines and Aviation
• 700 & Above Employee

• Cabin Service Supervisor/Senior Flight Stewardess

  • Sep 2000 - Jul 2010

  • Facilitating, leading and managing all resources available on board to deliver a consistent service to all the passengers • Ensuring safety, security and standards conformity on board • Assessing crew performance and communication of latest management updates to crew personnel. • Servicing the passengers in all cabins, in the areas of safety, security, first aid, hospitality and ensuring the maximum customer satisfaction during the flight • Facilitating, leading and managing all resources available on board to deliver a consistent service to all the passengers • Ensuring safety, security and standards conformity on board • Assessing crew performance and communication of latest management updates to crew personnel. • Servicing the passengers in all cabins, in the areas of safety, security, first aid, hospitality and ensuring the maximum customer satisfaction during the flight