Iro Birloudi

Real Estate Rental Manager at Elite Estates
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Contact Information
us****@****om
(386) 825-5501
Location
Athens Metropolitan Area, GR
Languages
  • English -
  • Turkish -

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Credentials

  • Certificate in Digital Marketing
    Hellenic American Union
    Sep, 2023
    - Nov, 2024
  • School Human Relations Specialist
    Workearly Greece
    Apr, 2023
    - Nov, 2024
  • English for Tourism
    The American College of Greece
    Nov, 2019
    - Nov, 2024
  • Advanced Ms Excel for Business
    Hellenic American Union
    Sep, 2023
    - Nov, 2024
  • Mobility of Youth Workers,Volunteer Management Enhanced
    Erasmus Plus Project from KANE in Lysos in Cyprus
    Jan, 2016
    - Nov, 2024

Experience

    • Travel Arrangements
    • 1 - 100 Employee
    • Real Estate Rental Manager
      • May 2023 - Present

    • Switzerland
    • Food & Beverages
    • 700 & Above Employee
    • HoReCa Business Developer
      • Mar 2022 - Sep 2022

      • Employee of the sales and customer service department, initially for 3 months in Ho.Re.Ca's department in Mykonos and then in the sales department of the Galaxy and My market supermarket chains in Athens • Employee of the sales and customer service department, initially for 3 months in Ho.Re.Ca's department in Mykonos and then in the sales department of the Galaxy and My market supermarket chains in Athens

  • SCHOOL PIZZA BAR
    • Athens, Attiki, Greece
    • Cashier
      • Nov 2021 - Feb 2022

      • Management of invoices and supplier records, maintenance and monitoring of cash movements • Management of telephone and in-person bookings, according to program requirements • Management of invoices and supplier records, maintenance and monitoring of cash movements • Management of telephone and in-person bookings, according to program requirements

  • AVLI TOU THODORI
    • Mykonos,Greece
    • Cashier,Assistant Hostess
      • Apr 2019 - Oct 2021

      • Periods: 05/2021 – 10/2021 and 04/2019 - 10/2019 • Collected payment for food and drinks served, balanced cash receipts and ensured till accuracy • Handled telephone and walk-in reservations, keeping scheduling demands • Periods: 05/2021 – 10/2021 and 04/2019 - 10/2019 • Collected payment for food and drinks served, balanced cash receipts and ensured till accuracy • Handled telephone and walk-in reservations, keeping scheduling demands

    • General Manager
      • May 2013 - May 2021

      (family business)• Responsible for supplier deals & orders, management of budget implementation, employee reviews, training, scheduling and contract negotiations

    • Assistant General Manager
      • Nov 2017 - Nov 2018

  • TELEPERFOMANCE
    • Kallithea,Greece
    • Call Center Agent
      • Nov 2018 - Mar 2019

      Call Center Agent Teleperformance Greece, Athens • Technical support for Greek Communication Company OTE • Resolution of technical issues & customer service • Answered over 10 calls per hour to meet fast-paced call center demands Call Center Agent Teleperformance Greece, Athens • Technical support for Greek Communication Company OTE • Resolution of technical issues & customer service • Answered over 10 calls per hour to meet fast-paced call center demands

    • United States
    • Retail Apparel and Fashion
    • 700 & Above Employee
    • Salesperson,Cashier
      • Apr 2017 - Oct 2017

      • Served customers by assisting in product selection • Performed cashier duties • Served customers by assisting in product selection • Performed cashier duties

  • ALPEN HOUSE HOTEL
    • Arachova,Greece
    • Waitress
      • Nov 2016 - Apr 2017

      • Back Office support • Waitress at Breakfast buffet and Lobby Bar 12/2011-4/2012 • Prepared food and beverages to the highest standards, while providing guests with exceptional customer service in the breakfast and Lobby bar • Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs • Back Office support • Waitress at Breakfast buffet and Lobby Bar 12/2011-4/2012 • Prepared food and beverages to the highest standards, while providing guests with exceptional customer service in the breakfast and Lobby bar • Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs

    • Salesperson
      • Jun 2016 - Oct 2016

      • Customer service from around the world and ensuring their satisfaction during the financing, purchase and delivery processes • Presentation and discussion on various choices of furniture and decoration products from Indonesia • Customer service from around the world and ensuring their satisfaction during the financing, purchase and delivery processes • Presentation and discussion on various choices of furniture and decoration products from Indonesia

    • United States
    • Restaurants
    • 700 & Above Employee
    • Waitress
      • Apr 2015 - Sep 2015

      • Service in casual dining restaurant • Greeted new customers, discussed specials, took food and drink orders and built immediate positive connections with guests • Service in casual dining restaurant • Greeted new customers, discussed specials, took food and drink orders and built immediate positive connections with guests

    • Greece
    • Hospitality
    • 1 - 100 Employee
    • Assistant Waitress
      • Apr 2012 - Oct 2012

      • Waitress at the fine dining restaurant Le V.I.P Restaurant • Involved in Banquet & Buffet setting (International & Ethnic). Reported to the Lead Waitress 2nd Internship as Assistant Waitress (06/2011 - 10/2011) • Restaurant LE VIP (creative cuisine with trends Molecular Gastronomy) • Responsible for the cleanliness of the outdoor eating area and indoor dining room • Waitress at the fine dining restaurant Le V.I.P Restaurant • Involved in Banquet & Buffet setting (International & Ethnic). Reported to the Lead Waitress 2nd Internship as Assistant Waitress (06/2011 - 10/2011) • Restaurant LE VIP (creative cuisine with trends Molecular Gastronomy) • Responsible for the cleanliness of the outdoor eating area and indoor dining room

    • Greece
    • Hospitality
    • 1 - 100 Employee
    • Waitress Trainer
      • Jun 2010 - Sep 2010

      • 1st Internship as Assistant Waiter at Breakfast Buffet and AQUA SOLE Restaurant. • 1st Internship as Assistant Waiter at Breakfast Buffet and AQUA SOLE Restaurant.

Education

  • VACATIONAL PUBLIC SCHOOL OF HELLENIC MINISTRY OF TOURISM
    Bachelor's degree, Diploma of Higher Education: Hotel Restaurant And Institutional Management
    2009 - 2011
  • General High School
    Certificate of Higher Education
    2006 - 2009

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