Iro Birloudi
Real Estate Rental Manager at Elite Estates- Claim this Profile
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English -
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Turkish -
Topline Score
Bio
Credentials
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Certificate in Digital Marketing
Hellenic American UnionSep, 2023- Nov, 2024 -
School Human Relations Specialist
Workearly GreeceApr, 2023- Nov, 2024 -
English for Tourism
The American College of GreeceNov, 2019- Nov, 2024 -
Advanced Ms Excel for Business
Hellenic American UnionSep, 2023- Nov, 2024 -
Mobility of Youth Workers,Volunteer Management Enhanced
Erasmus Plus Project from KANE in Lysos in CyprusJan, 2016- Nov, 2024
Experience
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Elite Estates
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Travel Arrangements
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1 - 100 Employee
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Real Estate Rental Manager
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May 2023 - Present
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Coca-Cola HBC
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Switzerland
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Food & Beverages
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700 & Above Employee
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HoReCa Business Developer
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Mar 2022 - Sep 2022
• Employee of the sales and customer service department, initially for 3 months in Ho.Re.Ca's department in Mykonos and then in the sales department of the Galaxy and My market supermarket chains in Athens • Employee of the sales and customer service department, initially for 3 months in Ho.Re.Ca's department in Mykonos and then in the sales department of the Galaxy and My market supermarket chains in Athens
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SCHOOL PIZZA BAR
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Athens, Attiki, Greece
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Cashier
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Nov 2021 - Feb 2022
• Management of invoices and supplier records, maintenance and monitoring of cash movements • Management of telephone and in-person bookings, according to program requirements • Management of invoices and supplier records, maintenance and monitoring of cash movements • Management of telephone and in-person bookings, according to program requirements
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AVLI TOU THODORI
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Mykonos,Greece
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Cashier,Assistant Hostess
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Apr 2019 - Oct 2021
• Periods: 05/2021 – 10/2021 and 04/2019 - 10/2019 • Collected payment for food and drinks served, balanced cash receipts and ensured till accuracy • Handled telephone and walk-in reservations, keeping scheduling demands • Periods: 05/2021 – 10/2021 and 04/2019 - 10/2019 • Collected payment for food and drinks served, balanced cash receipts and ensured till accuracy • Handled telephone and walk-in reservations, keeping scheduling demands
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General Manager
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May 2013 - May 2021
(family business)• Responsible for supplier deals & orders, management of budget implementation, employee reviews, training, scheduling and contract negotiations
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Assistant General Manager
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Nov 2017 - Nov 2018
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TELEPERFOMANCE
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Kallithea,Greece
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Call Center Agent
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Nov 2018 - Mar 2019
Call Center Agent Teleperformance Greece, Athens • Technical support for Greek Communication Company OTE • Resolution of technical issues & customer service • Answered over 10 calls per hour to meet fast-paced call center demands Call Center Agent Teleperformance Greece, Athens • Technical support for Greek Communication Company OTE • Resolution of technical issues & customer service • Answered over 10 calls per hour to meet fast-paced call center demands
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Forever 21
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United States
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Retail Apparel and Fashion
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700 & Above Employee
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Salesperson,Cashier
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Apr 2017 - Oct 2017
• Served customers by assisting in product selection • Performed cashier duties • Served customers by assisting in product selection • Performed cashier duties
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ALPEN HOUSE HOTEL
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Arachova,Greece
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Waitress
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Nov 2016 - Apr 2017
• Back Office support • Waitress at Breakfast buffet and Lobby Bar 12/2011-4/2012 • Prepared food and beverages to the highest standards, while providing guests with exceptional customer service in the breakfast and Lobby bar • Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs • Back Office support • Waitress at Breakfast buffet and Lobby Bar 12/2011-4/2012 • Prepared food and beverages to the highest standards, while providing guests with exceptional customer service in the breakfast and Lobby bar • Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs
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CHORA ART HOME & DESIGN
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Mykonos,Greece
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Salesperson
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Jun 2016 - Oct 2016
• Customer service from around the world and ensuring their satisfaction during the financing, purchase and delivery processes • Presentation and discussion on various choices of furniture and decoration products from Indonesia • Customer service from around the world and ensuring their satisfaction during the financing, purchase and delivery processes • Presentation and discussion on various choices of furniture and decoration products from Indonesia
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TGI Fridays
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United States
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Restaurants
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700 & Above Employee
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Waitress
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Apr 2015 - Sep 2015
• Service in casual dining restaurant • Greeted new customers, discussed specials, took food and drink orders and built immediate positive connections with guests • Service in casual dining restaurant • Greeted new customers, discussed specials, took food and drink orders and built immediate positive connections with guests
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Petasos Beach Resort & Spa
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Greece
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Hospitality
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1 - 100 Employee
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Assistant Waitress
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Apr 2012 - Oct 2012
• Waitress at the fine dining restaurant Le V.I.P Restaurant • Involved in Banquet & Buffet setting (International & Ethnic). Reported to the Lead Waitress 2nd Internship as Assistant Waitress (06/2011 - 10/2011) • Restaurant LE VIP (creative cuisine with trends Molecular Gastronomy) • Responsible for the cleanliness of the outdoor eating area and indoor dining room • Waitress at the fine dining restaurant Le V.I.P Restaurant • Involved in Banquet & Buffet setting (International & Ethnic). Reported to the Lead Waitress 2nd Internship as Assistant Waitress (06/2011 - 10/2011) • Restaurant LE VIP (creative cuisine with trends Molecular Gastronomy) • Responsible for the cleanliness of the outdoor eating area and indoor dining room
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Mykonos Grand Hotel & Resort
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Greece
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Hospitality
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1 - 100 Employee
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Waitress Trainer
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Jun 2010 - Sep 2010
• 1st Internship as Assistant Waiter at Breakfast Buffet and AQUA SOLE Restaurant. • 1st Internship as Assistant Waiter at Breakfast Buffet and AQUA SOLE Restaurant.
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Education
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VACATIONAL PUBLIC SCHOOL OF HELLENIC MINISTRY OF TOURISM
Bachelor's degree, Diploma of Higher Education: Hotel Restaurant And Institutional Management -
General High School
Certificate of Higher Education