Irma Smith
VP of Channel Operations at PCMA Private Client Lending- Claim this Profile
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Topline Score
Bio
Joe Diaz
I highly recommand Irma Smith. Her work ethics and concerns are far beyond anyone else I've met or worked with in the past. She is very confident, with a take-charge manner and cordial. Her statistical work is accurate and thorough. She is very egar to see a project through to completion, even if it's helping someone with a given project outside her line of business. Her skills in dealing with clients and callers in her office are outstanding. Obviously, I recommand Irma Smith. Thank you, Joe Diaz
LinkedIn User
Irma is a hard working, detail-oriented professional. Her integrity and ethics in the real estate & mortgage industry sets her apart from her competitors. During the 5 plus years I worked with Irma, both professionally and personally, I found Irma to be a caring, confident and trustworthy friend. I recommend Irma in character and ability.
Joe Diaz
I highly recommand Irma Smith. Her work ethics and concerns are far beyond anyone else I've met or worked with in the past. She is very confident, with a take-charge manner and cordial. Her statistical work is accurate and thorough. She is very egar to see a project through to completion, even if it's helping someone with a given project outside her line of business. Her skills in dealing with clients and callers in her office are outstanding. Obviously, I recommand Irma Smith. Thank you, Joe Diaz
LinkedIn User
Irma is a hard working, detail-oriented professional. Her integrity and ethics in the real estate & mortgage industry sets her apart from her competitors. During the 5 plus years I worked with Irma, both professionally and personally, I found Irma to be a caring, confident and trustworthy friend. I recommend Irma in character and ability.
Joe Diaz
I highly recommand Irma Smith. Her work ethics and concerns are far beyond anyone else I've met or worked with in the past. She is very confident, with a take-charge manner and cordial. Her statistical work is accurate and thorough. She is very egar to see a project through to completion, even if it's helping someone with a given project outside her line of business. Her skills in dealing with clients and callers in her office are outstanding. Obviously, I recommand Irma Smith. Thank you, Joe Diaz
LinkedIn User
Irma is a hard working, detail-oriented professional. Her integrity and ethics in the real estate & mortgage industry sets her apart from her competitors. During the 5 plus years I worked with Irma, both professionally and personally, I found Irma to be a caring, confident and trustworthy friend. I recommend Irma in character and ability.
Joe Diaz
I highly recommand Irma Smith. Her work ethics and concerns are far beyond anyone else I've met or worked with in the past. She is very confident, with a take-charge manner and cordial. Her statistical work is accurate and thorough. She is very egar to see a project through to completion, even if it's helping someone with a given project outside her line of business. Her skills in dealing with clients and callers in her office are outstanding. Obviously, I recommand Irma Smith. Thank you, Joe Diaz
LinkedIn User
Irma is a hard working, detail-oriented professional. Her integrity and ethics in the real estate & mortgage industry sets her apart from her competitors. During the 5 plus years I worked with Irma, both professionally and personally, I found Irma to be a caring, confident and trustworthy friend. I recommend Irma in character and ability.
Experience
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PCMA Private Client Lending
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United States
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Financial Services
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1 - 100 Employee
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VP of Channel Operations
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Apr 2019 - Present
Supervise the daily activities of the team including, but not limited to, effective delegation of assignments, developing work schedules and providing necessary training. Supports the company’s philosophy of Building Excellence; promotes the corporate culture through coaching, guidance, and staff motivation. Supervise the daily activities of the team including, but not limited to, effective delegation of assignments, developing work schedules and providing necessary training. Supports the company’s philosophy of Building Excellence; promotes the corporate culture through coaching, guidance, and staff motivation.
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Vice President Operations
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Feb 2006 - Apr 2019
Managed the loan production pipeline by identifying new loan products, setting the rate sheets, and monitoring rate locks. As the primary contact, managed all investor due diligence to maximize loan execution. Includes prepared presentations and loan level negotiation. Oversaw all administrative and personnel functions for the departments. Implemented policy and procedure guidelines, as well as the training, coaching, and performance evaluation of all associates. Managed the loan production pipeline by identifying new loan products, setting the rate sheets, and monitoring rate locks. As the primary contact, managed all investor due diligence to maximize loan execution. Includes prepared presentations and loan level negotiation. Oversaw all administrative and personnel functions for the departments. Implemented policy and procedure guidelines, as well as the training, coaching, and performance evaluation of all associates.
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Secured Funding
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Financial Services
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1 - 100 Employee
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Vice President Operations
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Jun 2000 - Feb 2006
Senior Executive in the lending industry with vast experience managing all divisions of both retail and wholesale mortgage banking operations. Led both the start-up and expansion of mortgage operations with 100% increase in production in the first month, and a 200% volume increase within 12 months. ·Started and developed a retail division taking funding volume from start up to over $5MM in less than two months. ·Wholesale lending positions resulted in taking a company from $10MM per month in loan production to over $100MM per month in six months. Track record in sales and marketing that produced award-winning results. Results-oriented leader with the ability to lead multiple departments simultaneously, and talent for managing multiple tasks in fast paced environments. Strong negotiating, listening, and interpersonal communications skills Show less
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New Century
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United Kingdom
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Hospitality
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1 - 100 Employee
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AVP- Retail Operations
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Feb 1996 - Nov 1997
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Education
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2006 - 2008
DePaul University
Community
