Customer Service Representative

• Jun 2016 - Apr 2022

Administrative Assistant I

• Jul 2015 - Jan 2016

Provide various administrative support duties in the Library Dean's office such as: receptionist duties, placing and monitoring facilities requests/work orders, scheduling and setting up meeting rooms, managing the Dean's calendar, taking meeting minutes, filing, shredding, maintaining retention records of office files, workroom organization, mail pick up and delivery, staff pay warrant distribution, printer/copier management, assisting with deposits and reimbursements, and providing administrative support for new Library initiatives, events and projects. Show less

Product Specialist

• Apr 2014 - Jul 2015

About the Chopra Center for Wellbeing: Deepak Chopra, M.D. and David Simon, M.D. opened the Chopra Center for Wellbeing in 1996 to help people experience physical healing, emotional freedom, and higher states of consciousness. Chopra Center provides education in Yoga, Meditation, Ayurveda, teacher trainings certification programs and wellness products that improve the health and well-being of body, mind and spirit with an integrative approach to total well-being through self-awareness practices. Cutting edge scientific research and integrating modern western medicine with Ayurveda serve as the foundation for Chopra Center teachings. The Chopra Center collaborates with visionaries, thought leaders, authors, public figures scientists, pioneers, physicians and industry experts to educate and inspire seekers from around the globe to better their lives and the lives of those around them.Product Specialist Role: Provide product and customer service assistance by phone or email. Assist potential customers by providing information about our products and services to meet their needs. Create and Maintain customer accounts, taking sales orders by phone and email. Responding to inquiries and problems, initiate actions to solve them; following up to ensure resolution. Collecting customer feedback and needs assessment for departmental improvements. Show less

Company Receptionist and Sales Support

• Oct 2013 - Apr 2014

Served visitors by greeting, welcoming, and directing them appropriately.Notified company personnel of visitor arrival; maintained security of company entrance.Answering or referring inquiries from calls, preparing sales reports, administrative support to the Sales Support department, completing assigned clerical duties.

Special Events Intern

• Jul 2013 - Sep 2013

Participated in event preparation and served as an on-site assistant to Event Managers. Provided various administrative support for the Events team, such as data entry, office organization, proofreading documents, developing and producing event materials as needed. Worked on special projects such researching event venues, vendors, and entertainers.

Administrative Assistant, Los Angeles Sales Representative and Product Demonstration Rep

• Jun 2009 - Apr 2013

HealthForce Nutritionals seeks to empower as many individuals as possible to experience greater health via Raw, Organic, plant based products and deliver educational information designed to bring individuals back to a state of health and well-being. Founded by dedicated Naturopaths that have been passionately studying health. Role as Customer Service Representative (Escondido, CA): addressed customer service questions over phone and email both in the field and at main office in Escondido. Created and maintained customer accounts and processed orders. HealthForce Nutritionals Los Angeles Sales Representative , Los Angeles, CA (6/09 - 9/12) Independently lead marketing and product demonstrations and at vendors sites, health expos, and promotional events in LA & SD County. Marketing efforts contributing to increased sales and company growth in territory. Passionately provided friendly customer service to both English and Spanish speaking customers. Empowered customers and potential customers by sharing information about how HealthForce products boost health, nutrition and supports an eco-friendly lifestyle. Provided regular rotations of staff trainings at the vendor sites. Show less

Shamanic Energy Healing and Reiki Energy Healing Practitioner

• Feb 2010 - Dec 2011

Wellness Center in Culver City featuring diverse healing modalities. Regularly held mini-workshops, introduction talks, and classes on Energy Healing practices. Participated in various community events and health fairs to promote business and awareness of alternative healing options. Wellness Center in Culver City featuring diverse healing modalities. Regularly held mini-workshops, introduction talks, and classes on Energy Healing practices. Participated in various community events and health fairs to promote business and awareness of alternative healing options.

Whole Body Department Body Care Specialist and Team Trainer

• Jun 2006 - Jun 2008

Increased sales in nutritional foods, herbs, supplements and body care products by assisting and guiding customers with their inquiries on natural supplements and herbs. Disseminated information on how to choose healthier foods, using supplements wisely, and employing natural treatments to improve their well-being. Held leadership position as buyer for the Body Care department. Order deadlines consistently met. Improved organization, reduced extraneous inventory and strategized efficiency of workflow. Show less