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Experience

    • United States
    • Manufacturing
    • 1 - 100 Employee
    • Customer Support Manager
      • Oct 2018 - Present
    • Technology, Information and Internet
    • Owner
      • Apr 2014 - Present

      Providing the experienced administrative support for your small business with little overhead costs. Services I offer include general administrative support, customer support and management, email/calendar management, travel/itinerary management, social media marketing and management, research and graphic design. Providing the experienced administrative support for your small business with little overhead costs. Services I offer include general administrative support, customer support and management, email/calendar management, travel/itinerary management, social media marketing and management, research and graphic design.

    • United States
    • Medical Equipment Manufacturing
    • 1 - 100 Employee
    • Executive Assistant/Manager of Sales Administration
      • Jun 2009 - May 2014

      Managed office administration for the sales & marketing departments as well as customer service department. Served as liaison between hospitals and sales department, addressing incoming requests from hospital facilities for pricing, contract agreement negotiations, other products and services. Managed office administration for the sales & marketing departments as well as customer service department. Served as liaison between hospitals and sales department, addressing incoming requests from hospital facilities for pricing, contract agreement negotiations, other products and services.

    • Administrative Assistant
      • Apr 2007 - Jun 2009

      Organized and filed customer loan applications, signature forms and customer information. Provided personalized customer service over the phone and via OneWest website's chat portal assisting customers with any questions or concerns they had about their accounts. Organized and filed customer loan applications, signature forms and customer information. Provided personalized customer service over the phone and via OneWest website's chat portal assisting customers with any questions or concerns they had about their accounts.

Education

  • San Francisco State University
    Bachelor of Arts (B.A.), English Language and Literature/Letters
    1998 - 2002
  • Foothill College
    Associate's Degree, Business Administration and Management, General
    2014 - 2015

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