Experience

Oceanwing | An Anker Innovations Company

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• GTM

  • Apr 2021 - Present

  1. Customer relationship management, responsible for customer trust and cooperation stability, and responsible for communicating with customers' Daily work;2. Fully communicate with customers to ensure that the brand is clear about the project team’s work output plan and content, etc., and answer customer questions;3. Collect customer needs, organize and formulate solutions (including but not limited to products, commerce, marketing, channels, delivery, etc.), and implement them;4. Assist BL to control the project progress, coordinate various internal and external resources; carry out 4P-dimensional integrated marketing, and be responsible for the whole process management of the project/product;5. Ensure the normal progress of the project's various collections and solve unexpected matters in a timely manner;6. Coordinate and formulate the overall project promotion plan, including sales plan and strategy, stocking plan, warehousing plan, market plan, customer service plan, etc., and connect internally and externally;7. Coordinate various internal functional modules to output relevant content on time, establish an effective communication mechanism for each department in the project, and maintain an information-sharing mechanism, which is updated dynamically in real time. Show less

• Account Manager

  • Sep 2019 - Mar 2021

  1. Responsible for formulating and implementing the project's annual sales plan, and responsible for sales performance;2. Responsible for Amazon account operation, product editing, upload and optimization, and maintain the health and stability of the account;3. Responsible for tracking product sales, collecting and analyzing market conditions and competitors, adjusting sales strategies, and coordinating other teams to implement sales plans;4. Responsible for regularly outputting various reports and data of the project, as well as weekly, monthly and quarterly meetings;5. Provide insights into the industry in which the products are operated, and output industry analysis results on a regular basis;6. Responsible for formulating Amazon advertising strategy, evaluating and analyzing product keywords, improving product keyword search rankings and advertising conversions. Show less