Business Manager

• Aug 2016 - Present

IT Manager

• Apr 2013 - Apr 2014

Excel in IT services to maximize GMC contribution (ERP, network and IT infrastructure), identify business opportunities and achieve strong client satisfaction.1. ‘Amazon China Books ’ Online Store IT Platform construction- Responsible for the implementations of ‘Amazon China Books’ ERP System focused on Software vendor selection and management, project progress management, periodically carry out user acceptance test- Lead development of Business Process Optimization of supply chain and EDI connectivity with external trading partners (Amazon, Zhejiang Xinhua Publishing Corp.)- Coordinate the Key-user´s team of specialists to plan the growth of all units in the new ERP.- In charge of Enterprise Network and Data Center Construction- Responsible for all IT infrastructure area (Links, Servers, Routers, Network, Mobile phones, etc).- 3rd party consultants from the ERP Systems and manage external IT vendors (outsourcing) directly with the big companies like Dell, HP, IBM and others.2. ‘Amazon China Books’ Online Store Operation Management- Part of ‘Amazon China Books’ operation management and formulating relevant sales plan.- Daily operational management of ecommerce sales for the served customers, from marketing analysis, online promotion、customer service、order fulfillment、warehouse management with third party, to data analysis.- Develop & implement online promotion plans and activities according to the marketing / sales budgets; continuously improve KPIs(SEO, PV / UV etc.)- Data analysis (Metrics, RFM, Cluster, Correlation Analysis) and customer behaviors online research. - Coordinating suppliers and communications internally and externally.

Service and Delivery Manager

• Feb 2011 - Apr 2013

Expert in fibre optical network, GPON, ODN network, collaborated projects with Telecom Italia, Maxis Malaysia, Espana Telefónica. GPON FTTX NGBB project with Maxis Malaysia- Product management in transmission network SDH and FTTX ODN network; specialist of Huawei passive equipment installation and configuration of OLT MA5600T and ONU MA5612.- Identified client needs and group developed Huawei FTTX optical design software MDS6690 against Engineering from Telcordia Ericsson. - Drafted technical proposal on ODN network survey, design guidelines and low level design for 65,000 household. - Survey, planning, supervision, monitoring and commissioning of optical fibre cable networks and collaborated with Maxis in targeted timeframe. - Preparing and compiling of progress and financial reports and submitting to management, maintained effective communication with Maxis NGBB Project CTO and tracking product demands. - Managing sub-contractors in network detail design, conducted quality and progress control with checklist.

Service and Delivery Manager

• Apr 2010 - Apr 2011

FTTX Project with Telecom Italia, region Lombardia- Promoted business development; presented Huawei ODN services to CTO, investigated needs and demands of consumers, developed suitable ODN service packages. - Developed detailed service program; budgeting ODN service, CAPEX and OPEX, established cost model and presented FTTX total cost ownership analysis for clients, reduced Huawei service delivery cost.- Managed and coordinated sub-contractors for on-site survey and produced high level design for future network.- Coordinating suppliers and communications internally and externally.

Service and Delivery Engineer

• Mar 2010 - Oct 2010

FTTX project with Espana Telefónica- Drafted ODN technical pitch proposal, established ODN service business model in respond to client’s need. - Maintained effective communication with client; explained and presented HLD technical proposal in detail.- Budgeting service based on BOQ, screening products and configured ODN E2E equipments.

Wireless Product Engineer & Project Interpreter

• Jan 2007 - May 2010

Expertise in 2G & 3G wireless products; including CDMA, WCDMA,TD-SCDMA. 1. Sudan CDMA2000 1x wireless network construction project (cooperated with Poly Inc )- Network planning and execution optimisation.2. Rwanda marketing project (cooperated with Poly Inc )3. Sudan Interior Department CDMA2000 1x wireless network construction project (cooperated with Poly Inc)- Installation and integration of Huawei Ultra site BTS, configuration of the equipment with connectors, feeders and jumpers.- Installation of microwave equipments, testing and trouble shooting with system configuration - Operated panel and achieved desired R level as per planning. 4. Cooperated with British Simco company to develop Trunked system interface based on Tetra - In depth understanding of Tetra overhead standards and the whole sequences of authentication and encryption algorithm.- In charge of translation of technique documents and communicating with Simco engineers. 5. Projects in China: - CDMA wireless network planning and optimizing in DongShan, Fujian province; expanding the users capacity based on multi-frequency carriers network.- PRL list development for CDMA multi-frequency carriers network.- CDMA 1x evdo Huawei small-sized BTS 3900c application test/- Nanning emergency telecommunication system bid (system plan design).- CDMA1x evdo networking data testing.