Experience

PT.Asia Berjaya Mobilindo

• 1 - 100 Employee

• General Manager Operations

  • Jun 2018 - Present



PT Planet Secreet Indonesia

• General Manager Operations

  • Aug 2016 - May 2018



PT Sumber Trada Mobilindo

• Consumer Services
• 1 - 100 Employee

• Branch Manager

  • Mar 2014 - Jul 2016

• Sales Supervisor

  • Jun 2013 - Feb 2014

• Sales Counter

  • Oct 2010 - May 2013

  Mazda Jakarta Timur Dealer- Find new customers- Prepare quotation & presentation for corporate customers- Unit test-drive, near showroom or customer's house/office- Prepare orders and make sure everything is on schedule based on Order Form- Prepare unit before delivery (Pre-delivery inspection)- Unit delivery and features explanation to make sure customer knows how to use every feature in his/her new car- Follow-up after delivery (service reminder, registration update, etc.)- Help customer for trade-in (sell his/her old car)



PT. Bank Permata, Tbk.

• Tangerang

• Personal Financial Consultant

  • Mar 2010 - Oct 2010



Indomobil Trada Nasional, Nissan Dealer

• Cawang, East Jakarta

• Customer Relationship Officer

  • Apr 2007 - Feb 2010

  I was responsible for showroom condition. Make sure the showroom is clean and tidy, all show units are clean and spotless. I also responsible for after-sales operation such as customer retention, follow-up customer, service reminder, complaint handling and make sure related department done their job so the customer is satisfied with the service delivered. Report to Branch Manager and CR Manager on monthly basis. I was responsible for showroom condition. Make sure the showroom is clean and tidy, all show units are clean and spotless. I also responsible for after-sales operation such as customer retention, follow-up customer, service reminder, complaint handling and make sure related department done their job so the customer is satisfied with the service delivered. Report to Branch Manager and CR Manager on monthly basis.



PT. Amcor Indonesia

• Cibitung, Bekasi

• Internal Sales

  • Feb 2004 - Mar 2007

  As an Internal Sales, my main job were: - Sales forecasting - Taking orders by phone, email, and fax - Prepare quotation - Sales monitoring - Maintain customer database - Order monitoring I also responsible to handle customer complaints and customer retention to make sure we make repeat order from them. As an Internal Sales, my main job were: - Sales forecasting - Taking orders by phone, email, and fax - Prepare quotation - Sales monitoring - Maintain customer database - Order monitoring I also responsible to handle customer complaints and customer retention to make sure we make repeat order from them.