Irina Sheptyakova
Customer Support manager at SwitchRay Inc.- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
RU
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Bio
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Experience
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46 Labs, LLC (formerly SwitchRay)
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United States
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Telecommunications
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1 - 100 Employee
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Customer Support manager
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Apr 2014 - Present
- 24/7 support team management;- Day-to-day operations to ensure superior customer satisfaction;- Key accounts communication, technical operations planning and coordination;- Performance metrics designing, collecting and reporting.
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Team Leader
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Nov 2011 - Apr 2014
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MERA
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Switzerland
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Information Technology & Services
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400 - 500 Employee
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Technical coordinator
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Apr 2004 - Nov 2011
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Education
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Нижегородский Государственный Технический Университет им. Р.Е.Алексеева (НГТУ)
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