Experience

FERREXPO PLC

• Switzerland
• Mining
• 100 - 200 Employee

• Office Manager, PA

  • Jan 2020 - Present

  Working as an Office Manager/PA, I am a vital member of a team that keeps the office running smoothly. To perform effectively, I can remain positive and motivated, even when feeling the pressure of multiple responsibilities. Pragmatic in my working approach, quietly and efficiently dealing with any problems that arise. Other key roles include:• Booking and arranging travel, transport, and accommodation for Board members and London based employees• Maintain office efficiency by maintaining the appearance of common areas, greeting visitors, handling phone calls, and overseeing supplies and equipment• Oversee the day-to-day activities of the office as the main point of contact in the reception area, keeping management informed of performance• Liaising with the landlord and building management• Provide direct administrative support as needed, including preparing stationary for ExCo and Board meetings, printing, and binding documents on request• Scheduling and monitoring of Google Meet calls• Keeping track of invoices, paying bills (including utilities for various properties)• Maintaining filing system, mailing and shipping packages• Overseeing and maintaining office equipment for uninterrupted function, identifying and fulfilling office supply needs, maintaining and managing vendors• Translating documents, presentations, emails, etc. from Russian and Ukrainian into English and vice versa• Organizing events and meetings• Booking restaurants



Poly

• United States
• Telecommunications
• 700 & Above Employee

• PA

  • Apr 2018 - Dec 2019

  Working as a PA I am a key member of a team that keeps the office running smoothly. Managing 6 meeting rooms, providing VIP meet and greet service, sending and receiving parcels and post, answering and transferring calls, as well as liaising with building partners and ad hoc assistance. Other key roles include:• Diary management and organizing meetings.• Support customer briefings & setting up planning calls that are needed for complex events.• Use visit ops tool for setting up of bookings (agendas, visitor information).• Booking and arranging travel, transport, and accommodations for business events.• Sourcing and ordering stationery and office equipment• Coordination with contractors.• Provides information to the catering and cleaning staff to assist in room setup and cleaning schedules– daily / hourly updates are needed for last-minute changes.Ordering and facilitating all lunch orders and events.



WELK HOMES LTD

• United Kingdom
• Real Estate

• Reception, Admin, Customer service

  • May 2013 - Jul 2017

  • Dealt with clients enquires in a professional and courteous manner, in person, on the phone or via E-mail to see how they have progressed with their business. • Answered incoming telephone calls, determined the purpose of calls and forward calls to appropriate personnel or department. • Quickly and accurately updated and typed new registration accounts by inputting them on a database. • Make payments, invoices on behalf of Welk Homes Ltd. • Dealt with clients enquires in a professional and courteous manner, in person, on the phone or via E-mail to see how they have progressed with their business. • Answered incoming telephone calls, determined the purpose of calls and forward calls to appropriate personnel or department. • Quickly and accurately updated and typed new registration accounts by inputting them on a database. • Make payments, invoices on behalf of Welk Homes Ltd.



Morgan hotels group, Sanderson Hotel

• Receptionist

  • Mar 2009 - May 2013

  Working within a reception environment providing a telephone answering, admin and reception service, as well as organising the post, welcoming visitors and providing hospitality towards guests and clients. •Creating renowned memorable experiences for all our guests. •Welcoming guests to the restaurant and escorting the guests to their table. • Answering all incoming calls. • Data entry onto internal system.• General administration duties. • Making refreshments. • Reserving table in the restaurant. • Dealing with any enquiries at the reception.