Irina Mihaila
Senior Account Manager at Matt Design & Production- Claim this Profile
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French Full professional proficiency
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Engleză Professional working proficiency
Topline Score
Bio
Corina Croitoru
Irina has consistently demonstrated a strong work ethic and a dedication to success. Her efforts have produced high quality results time and time again. Irina is a take-charge person who is able to present creative ideas and communicate the benefits. She has successfully developed ideas for the project that have resulted in increased revenue. During her tenure, we saw an increase customer satisfaction and improvements of the process and relationship with the customers
Corina Croitoru
Irina has consistently demonstrated a strong work ethic and a dedication to success. Her efforts have produced high quality results time and time again. Irina is a take-charge person who is able to present creative ideas and communicate the benefits. She has successfully developed ideas for the project that have resulted in increased revenue. During her tenure, we saw an increase customer satisfaction and improvements of the process and relationship with the customers
Corina Croitoru
Irina has consistently demonstrated a strong work ethic and a dedication to success. Her efforts have produced high quality results time and time again. Irina is a take-charge person who is able to present creative ideas and communicate the benefits. She has successfully developed ideas for the project that have resulted in increased revenue. During her tenure, we saw an increase customer satisfaction and improvements of the process and relationship with the customers
Corina Croitoru
Irina has consistently demonstrated a strong work ethic and a dedication to success. Her efforts have produced high quality results time and time again. Irina is a take-charge person who is able to present creative ideas and communicate the benefits. She has successfully developed ideas for the project that have resulted in increased revenue. During her tenure, we saw an increase customer satisfaction and improvements of the process and relationship with the customers
Experience
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Matt Design & Production
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Romania
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Furniture and Home Furnishings Manufacturing
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1 - 100 Employee
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Senior Account Manager
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Sep 2020 - Present
-Strategic business planning and strategy execution including the commercial objectives set-up and action planning, KPI monitoring, corrective actions implementation- Management of the commercial operations including business development activities, business opportunities evaluation and business proposals development, pricing supervision, contracting and invoicing, credit management and collection-Direct involvement in the management of the strategic accounts including clients’ needs assessment and supervision of the commercial offers development, negotiation and contracting, supervision of the projects execution and the communication with the clients-Monitoring service quality against the agreed standards and implement corrective measures in order to ensure clients’ satisfaction-People management including professional guidance and support in the business development and clients service activities, individual activity monitoring and performance evaluation, one-to-one coaching-Design and coordination of marketing and sales strategies for new markets.-Analysis of the market, both clients (present and potentials) and competition, timely reporting to senior management.-Closely work with Design, Project and Production teams to ensure full meeting of clients’ requirements, as well as leading and coordination of deliveries.
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A&M International
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Romania
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Advertising Services
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1 - 100 Employee
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New Business Manager
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2017 - Sep 2020
-New Business and Client service for advertising production agency: large indoor and outdoor digital printing, indoor and outdoor signage, production of displays, POSM materials, volumetric letters, metallic structures, television sets, totems, rooftops , car decorations, etc.Responsabilities:-Maintaining and developing relationships with Key customers, existing and potential as well as identifying new business opportunities -Presentation and promotion of services offered by the company-Building and negotiating financial proposals with the customers-Ensuring the negotiation and conclusion of contracts-Ensure the timely and successful delivery of our solutions according to customer needs and objectives-Communicate the progress and execution of different projects to internal and external stakeholders-Responsible for keeping current clients satisfied and delivering exceptional client projects-Liaise between the customer and internal teams in order to deliver the best solutions based on customer needs-Attend client meetings and understand their brand and promotion requirements-Carry out brain storming sessions to come up with new concepts and innovative ideas-Come up with innovative concepts and get approval from the clients-Carry out detailed research and create briefs for approval.
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ARTMATCH
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Romania
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Retail Office Equipment
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1 - 100 Employee
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Account Manager
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2015 - May 2016
-Initiate, maintain contacts with decision makers from FMCG companies and sell in-storemarketing solutions-Build sustainable relationships with existing and new clients-Pro-actively maintain healthy relationship with Key Accounts, Operations, Partners other Stakeholders;-Achieve Targets and KPI's -Initiate, maintain contacts with decision makers from FMCG companies and sell in-storemarketing solutions-Build sustainable relationships with existing and new clients-Pro-actively maintain healthy relationship with Key Accounts, Operations, Partners other Stakeholders;-Achieve Targets and KPI's
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Plasty Prod SA
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Advertising Services
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1 - 100 Employee
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Account Manager
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Jan 2007 - Dec 2012
-Maintaining and developing relationships with key customers, existing and potential as well as identifying new business opportunities -Presentation and promotion of services offered by the company-Ensuring the negotiation and conclusion of contracts-Development of reports, analyzes, proposing solutions to improve sales efficiency-Perform the competition and proposal monitoring differentiation strategies-Making program indicators, tracking and achieving sales target-Strengthening a strong image of the company by the maximum level of customer satisfaction based on key long term relationships-Following the receipt balances within existing clients-Follow the contracts profitability
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Plexirom
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Romania
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Plastics Manufacturing
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1 - 100 Employee
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Account Manager
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2002 - 2007
-Support and help to create new business opportunities on both existing clients and new clients;-Assist new business credential presentations and proposals;-Create solid relationships with clients;-Participate at business meetings;-Maintain very good permanent contact with the clients;-Setting up meetings with clients;-Discussion about products and services-Creating presentations;-Reach sales targets -Support and help to create new business opportunities on both existing clients and new clients;-Assist new business credential presentations and proposals;-Create solid relationships with clients;-Participate at business meetings;-Maintain very good permanent contact with the clients;-Setting up meetings with clients;-Discussion about products and services-Creating presentations;-Reach sales targets
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Education
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Academia de Studii Economice din București
Master's degree, Marketing international -
University of Bucharest
Chemistry -
George Bacovia High Scool Bacau
Math physics