Experience

GBSB Global Business School

• Spain
• Education Administration Programs
• 1 - 100 Employee

• Admissions Compliance & Partnerships Specialist

  • Jul 2020 - Present

  - Management of admissions processes, reviewing of applications for Bachelor's, Master's, MBA programs; - Organization and registration of required admissions documentation; - Registration of students in CRMs according to selected programs; - Verification of documents’ compliance with admissions requirements of the dual-degree partner Universities; - Issuance of diploma and transcripts for graduates; - Preparation of visa documents and track record of visa documents; - Liaising with Academic, Career Support, Accounting and Technology Support departments to ensure full alliance with Admissions department’s updates; - Review of existing partnerships with universities and establishment of new partnerships; - Preparation of diplomas and distribution. Show less



EF Education First

• Switzerland
• Education Management
• 700 & Above Employee

• • Sep 2019 - Jan 2020

  - Promoted top-ranked programs to potential customers and drove direct sales through phone and face-to-face conversations at the office and in educational fairs- Drove indirect sales through educational agencies to meet KPIs and sales targets- Worked in cooperation with the Head of Sales to plan and execute strategic marketing efforts

• • Feb 2018 - Sep 2019

  - customer support on each stage of a language trip 24/7- secure availability and accessibility of information in CRMs: Salesforce and Poseidon- visa assistance, transaltion of documentation- dealing with refund cases- arranging of transfers, accommodation, flight tickets and insurance- upselling - liasing with local team to deliver the best customer experience

• • Jul 2018 - Aug 2018



EF Education First

• Switzerland
• Education Management
• 700 & Above Employee

• Course Leader

  • Jun 2017 - Jun 2017

  - travelling together with the students from Russia to the destination (Malta) - cooperating with local staff - planing of everyday activities and participation in all meetings with senior staff - being available for the students 24/7 - making sure all students follow the EF rules - providing the best experience to students during their language trip - travelling together with the students from Russia to the destination (Malta) - cooperating with local staff - planing of everyday activities and participation in all meetings with senior staff - being available for the students 24/7 - making sure all students follow the EF rules - providing the best experience to students during their language trip



EF Education First

• Switzerland
• Education Management
• 700 & Above Employee

• Residence Advisor

  • Jun 2016 - Aug 2016

  As part of the team, the main tasks were: - meeting and greeting new students - assisting with maintaining standards in EF residences, stock taking and routine checks - assisting students with any minor issues - dealing with unexpected emergencies at any time - assisting with School intake with preparations for arrivals and general administration - liasing with residence suppliers - help provide 100 % customer satisfaction to students As part of the team, the main tasks were: - meeting and greeting new students - assisting with maintaining standards in EF residences, stock taking and routine checks - assisting students with any minor issues - dealing with unexpected emergencies at any time - assisting with School intake with preparations for arrivals and general administration - liasing with residence suppliers - help provide 100 % customer satisfaction to students



EF Education First

• Switzerland
• Education Management
• 700 & Above Employee

• Visa Coordinator

  • Mar 2013 - Aug 2014

  - consultation and check of documents’ compliance with visa requirements - assistance in preparing and filling in the forms for different embassies - registration of legal and financial documents - translations from Russian into English - checking the tracking of embassies' work - consultation and check of documents’ compliance with visa requirements - assistance in preparing and filling in the forms for different embassies - registration of legal and financial documents - translations from Russian into English - checking the tracking of embassies' work