Experience

Shine

• United Kingdom
• Advertising Services
• 1 - 100 Employee

• Project Management Consultant

  • Oct 2021 - Present

  2020-Present• Responsible for overseeing the start-up of 3 business locations• Travel to open a new location in Los Angeles and Sacramento• Travel to maintain operations and oversee/train new hires• Knowledge in employer and employee relations• Profit building expertise and money saving tactics• Basic knowledge of small business operations• Overseeing inspections, documentations and finances• Certified Food Protection Manager• ANSI Accredited• In charge of inventory control and staff scheduling• Staff development, hiring, recruiting, and ongoing training• Customer Service and Quality Assurance• Experience with staff concerns, HR management• Multi-tasking skills• Ability to make decisions and problem solve• A go getter, one who wants to contribute to a growing company Show less

• Social Media Manager

  • Oct 2021 - Present

  Studied/practiced marketing and social media management in focuses on increasing brand awareness through the effective use of social media outlets.Provided consultation services to help small businesses grow and expand their foot traffic - online or in person.Using social media marketing tools to create and maintain the company’s brandWorking with marketing professionals to develop social media marketing campaignsInteracting with customers and other stakeholders via the company’s social media accountsAnalyzing the company’s digital marketing plan and social media strategy and identifying strategic weaknesses and making recommendations for improvementsResearching social media trends and informing management of changes that are relevant to the company’s marketing activities. Show less



Staples Construction Company

• United States
• Construction
• 1 - 100 Employee

• Project Coordinator

  • Apr 2020 - Oct 2021

  Responsible for overseeing all project schedules Direct contact with Contractors, Engineers and City Inspectors for all project updates Proficient in Procore systems and a variety of office software systems such as Excel, Microsoft Word, Microsoft Outlook and others Responsible with overseeing billing project and receiving the funds by a timeframe Strong organizational and planning skills in a fast-paced environment Following up with vendors and contractors on timeframes, payments and status updates Creating Submittal documents to send to the county for project approvals Request for Information (RFI) proficient Request for Proposal (RFP) proficient Ensure a high level or organizational effectiveness, communication and a pleasant work environment during day-to-day operations Serve as the point person for office manager duties including: maintenance, mailing, supplies, equipment, bills, errands, shopping. Manage office general and administrative budget, ensure accurate and timely reporting Provide general support to visitors WPM 100+ Hands on experience with office machines and onsite activities A creative mind with an ability to suggest improvements Show less



Quest Technology Management

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Project Manager

  • Sep 2018 - Mar 2020

  Manage all Infrastructure projects from start to completion • Activity and resource planning, define project scope and deliverables • Organizing and maintaining project team, time management, cost estimating • Developing budget - Compare costs on quotes vs what we are paying to make sure we are profitable • Created a process to add the details of the projects to a workbook • Run weekly meetings, provide details and knowledge of each job • Work with contractors, vendors, customers and technicians • Ordering materials, creating PO’s • Locating cost that better the budget. This requires me to build relationships with vendors to better the business between us for better prices • Set up meetings with customers and vendors • Schedule projects, contractors, technicians and vendors • Managed all of the executive accounts. • Proficient in Excel, Word, Southware, Sales Logix, M-Files, CabilAdmin, Outlook, QuickBooks • Daily multitasking and fast-paced work ethic • Billing each project at completion • Creating Proposals, Quotes and T&M’s • Managing all bookings with company card for projects outside of CA • Rentals – Request, keep track, book, call off • Ensure customer satisfaction • Analyzing and managing project risk and monitoring progress • Able to work from home and office. Show less



Golden Coast Construction and Restoration

• United States
• Construction
• 1 - 100 Employee

• Accountant/Office Manager

  • Nov 2017 - Aug 2018

  Accounts Receivable/Payable | General Office Management Accounts Receivable/Payable | General Office Management



eHealth, Inc.

• United States
• Insurance
• 700 & Above Employee

• New Business Account Manager

  • Dec 2015 - Oct 2017

  Began with the company in the retention position. Within one year, advanced to the New Business Management position Efficiently managed one million dollars in revenue Licensed insurance agent in all 50 states Responsible for administering new business clientele and bringing in new business groups Processed insurance applications, renewals, recertifications and cancellations Knowledge in determining Tax Documentation based on business entity, nationwide Able to exceed company set goals and expectations Show less



Benefits Management & LIFE

• Sacramento, California Area

• Account Manager

  • Sep 2012 - Dec 2015

  Accounts Payable Efficiently manage a caseload of 485 clients receiving Social security Benefits. Analyze complex situations and issues for retired and disabled individuals and provide guidance regarding Social Security Benefits, laws, rules and regulations. Answer questions regarding benefits, payments, and budgets over the phone and in person. Monthly accounting of all clients on caseload; financial structure Accurately perform administrative tasks including continuing disability update reviews, redeterminations, and processing other paperwork according to claimants living arrangements or situations Maintain composure and high degree of professionalism when handling sensitive or escalated situations for clients and creditors. Demonstrate the ability to problem solve and identify solutions to difficult issues using sound judgement, tact, and professionalism Show less