Experience

Integra

• United States
• Telecommunications
• 700 & Above Employee

• Sr Access Management Analyst

  • Jan 2008 - Present

  Responsible for LEC loop ordering for DS1, DS3 and high bandwidth circuits. Responsible for design customer-facing digital circuits to ensure efficiency and cost effectiveness. Coordination all steps of the projects with customers, vendors, engineers and field technicians. Work with third party carriers to escalate ordering issues; responsible for reject resolution. Work with other departments to determine the best methods and processes to forecast project needs and process requirements. Show less



Eschelon Telecom

• Telecommunications
• 100 - 200 Employee

• Service Delivery Coordinator T1

  • Jul 2001 - Jan 2008

  Administer and process internal and external orders for new installation and existing customers. Place orders to obtain TNs via porting with ILECs and CLECs and analog loops. Responsible for LEC loop ordering for DS0, DSL and DS1 circuits. Design and track circuit paths; enter and maintain T1 facility orders in Telecom Billing System. Administer and process internal and external orders for new installation and existing customers. Place orders to obtain TNs via porting with ILECs and CLECs and analog loops. Responsible for LEC loop ordering for DS0, DSL and DS1 circuits. Design and track circuit paths; enter and maintain T1 facility orders in Telecom Billing System.