Irfan Shaikh

Senior  Mac Service Engineer at Unicorn Infosolution
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Contact Information
us****@****om
(386) 825-5501
Location
Pune, Maharashtra, India, IN
Languages
  • Hindi , English , Marathi Professional working proficiency

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Credentials

  • Prepare for the Apple Certified Support Professional macOS 11 Exam
    LinkedIn
    Jul, 2022
    - Nov, 2024
  • Apple Certified Support Professional macOS 11 Cert Prep: 2 User Accounts
    LinkedIn
    Jun, 2022
    - Nov, 2024
  • Apple Certified Support Professional macOS 11: 1 Installation and Configuration
    LinkedIn
    Jun, 2022
    - Nov, 2024
  • Apple Certified Macintosh Technician (ACMT)
    Apple
    May, 2018
    - Nov, 2024
  • AppleCare Hardware Certification ( ACHC )
    Apple

Experience

  • Unicorn Infosolution
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Senior  Mac Service Engineer
      • Feb 2019 - Present

      1. Diagnose and repair Mac hardware and software issues, including logic board replacement, hard drive replacement, and data recovery.2. Provide on-site and remote support to clients, including individuals and businesses.3. Communicate technical issues to clients in an easy-to-understand manner.4. Collaborate with other engineers and technicians to resolve complex issues.5. Managed inventory and maintained equipment in the repair center.6. Developed and maintained relationships with clients to ensure satisfaction and retention. Show less

    •  Mac Service Engineer
      • Feb 2017 - Feb 2019

    • Front Desk  Mac Technician
      • Feb 2015 - Feb 2017

Education

  • Pune University

Community

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