Experience

ARJ Solution

• India
• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Director

  • Apr 2008 - Present



ARJ Solution

• India
• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Business Development Manager

  • Jun 2007 - Dec 2007

  Acquiring the knowledge of the process and delivering excellent customer service the customers. Raising the loupe hole in the process and raising it to the management. Sharing Best Practices among college. • Consistently met the individual target. • Deputized as team leader in the absence of team leader and the handled the team in many occasions. • Assisted the team members in achieving their individual targets. • Mentored the newly trained team members in understanding the process and achieving their learning curve targets. • Sending daily reports to the management. • Prepared an application helping and guiding the newly trained members as well as for the management to understand the process. • Took charge of the complaints and innovated new ways to reduce the complaints from the customers. Show less