General Manager

• Nov 2022 - Present

Services Director

• May 2018 - Present

- Responsible for development and delivery of a LiveBank product- Lead Services Team: monitor effectiveness, coordinates projects- Managing end2end process: pre-sales, analysis, development, delivery, testing, go-lives, maintenance- Work with the Executive Team, Cooperate with other areas: Product Management, Sales- Design, implement and assess global strategy

IS Workplace Products Project Manager

• Dec 2014 - May 2018

Duties: • Video Conferencing Business Requirements Analysis • Solution Selection • Test Use Case Creation and Testing • Proof of Concept and Roll-out planning and conducting • Communication Strategy development Projekty • Video Conferencing Proof of Concept – proof of TO-BE video conferencing strategy consisting of three cornerstones: Skype/Lync Room System, Skype for Business Video Desktop and Interoperability Platform Duties: • Video Conferencing Business Requirements Analysis • Solution Selection • Test Use Case Creation and Testing • Proof of Concept and Roll-out planning and conducting • Communication Strategy development Projekty • Video Conferencing Proof of Concept – proof of TO-BE video conferencing strategy consisting of three cornerstones: Skype/Lync Room System, Skype for Business Video Desktop and Interoperability Platform

Project Manager

• Jan 2011 - Dec 2014

Duties: • Business Analysis • Scope / Design Development • Scope / Design Validation • Resource Management • Tasks assignment • Budget and Margin control • Process Quality Improvements Projekty • Nostromo – TV HD technology implementation, TV „n” platform offer implementation inside in Orange offer • NEMO – new internet speed – up to 10 Mb/s • Tulipan – electronic agreement for B2C customers • CBS – set-up addresses dictionary in mobile environment Duties: • Business Analysis • Scope / Design Development • Scope / Design Validation • Resource Management • Tasks assignment • Budget and Margin control • Process Quality Improvements Projekty • Nostromo – TV HD technology implementation, TV „n” platform offer implementation inside in Orange offer • NEMO – new internet speed – up to 10 Mb/s • Tulipan – electronic agreement for B2C customers • CBS – set-up addresses dictionary in mobile environment

Business Analyst, Project Manager, external consultant

• May 2009 - Jan 2011

Duties • Business Analysis: AS-IS and TO-BE • System and functional architecture development • Development and Verification “Business Use Case” and „Technical Use Case” • Alignment assurance with TM Forum’s Solution Frameworks (NGOSS) • Capability Study • Feasibility Study • System Analysis Projects • SelfCare - Implementation customer self care platform in communication channels: WWW, SMS, IVR, USSD • Debt Execution System – Modernization of dunning system • Bit Stream Access – Implementation Internet services for mass market • Customer Prediction – Customer prediction in retention processes • Improvements of retention processes – Set of new features for applications supporting retention processes • Services to Sales – Upselling in Call Center • SLA for Business – Implementation of SLA for data transmission services • Total Recording – Regulation projects, recording call center contacts Show less

Technical Support and Professional Services Director

• Jan 2008 - Mar 2009

Duties • Tasks allocation • Offer and contract verification and acceptance • Project controlling • Department structure development • Quality Improvements Projects • Telekomunikacja Polska (Poland) – National telecom operator serving: phone access, Internet access, TV Internal audit of project for IT System Security Department. Implementation of network management system responsible for collecting status of all network devices. • PTK Centertel (Poland) – GSM/Mobile Operator Coordination and controlling SLA agreement for carrier network. Show less

Project Manager, Professional Services Manager

• Mar 2006 - Jan 2008

Duties • Support in Sales Process • Pre-Sales Consulting • Business Analysis • Scope / Design Development • Scope / Design Validation • Resource Management • Tasks assignment • Budget and Margin control • Project control • Quality Improvements • Relationship Management Projects • TetraPak (Sweden / Japan) – Packaging Company Implementation of FlexNet Systems – Manufacturing Execution System Duties • Support in Sales Process • Pre-Sales Consulting • Business Analysis • Scope / Design Development • Scope / Design Validation • Resource Management • Tasks assignment • Budget and Margin control • Project control • Quality Improvements • Relationship Management Projects • TetraPak (Sweden / Japan) – Packaging Company Implementation of FlexNet Systems – Manufacturing Execution System

Comarch Panama INC - Managing Director

• Oct 2004 - Dec 2005

Duties • Support in Sales Process • Pre-Sales Consulting • Business Analysis • Scope / Design Development • Scope / Design Validation • Monitoring of implementation • Projects coordination • Resources Allocation Projects • Cable Onda (Panama) – Triple Play Operator (Cable TV, Internet, Phone) Implementation of Tytan Platform (Billing System, Customer Care, Mediation Device, CRM/WorkFlow processes, WorkForce, InterPartner Billing, Real-time billing, Provisioning), Data and System Migration • Megatel (Honduras) – GSM/Mobile Operator Implementation of Tytan Platform (Billing System, Customer Care, Mediation Device, CRM/WorkFlow processes, InterPartner Billing, Roaming TAP RAP files, Provisioning), Data and System Migration Show less

Project Manager, Solution Architect, Professional Services Department Manager

• Apr 2000 - Apr 2004

Projects:• Crowley Data Poland (Poland) – ISP and VoIP operatorImplementation of Tytan Platform (Billing System, Customer Care, Mediation Device, CRM/WorkFlow processes)• Pro-Futuro (Poland) – ISP and VoIP operatorImplementation of Tytan Platform (Billing System, Customer Care, Mediation Device, CRM/WorkFlow processes)• TECOM (United Arab Emirates) – Telecoms Services Provider: Fixed telephony, IP telephony, internet access, web hosting, leased linesImplementation of Tytan Platform (Billing System, Customer Care, Mediation Device, CRM/WorkFlow processes)• Ukrainian Mobile Communications (Ukraine) – Largest wireless operator in Ukraine with almost 3 million subscribers offering GSM/GPRS servicesImplementation of Tytan Data Processing Platform as a part of Revenue Assurance solution• Mobile Digital Communications (Belarus) – GSM 900/1800 communication operator and official representative of the satellite communications operator “Globalstar”. The largest wireless operator in Belarus with around 650,000 subscribersImplementation of Tytan Inter-Partner Billing and Tytan Mediation Device• Axiones (France) – IP Telephony, Revenue SharingImplementation of Tytan WorkFlow and InterPartner Billing. Cooperation with systems integrator – Steria• BITE (Lithuania) – GSM Operator with over 700,000 subscribers, ISP, IP and reseller servicesImplementation of Tytan Platform (Billing System, Customer Care, Mediation Device, CRM/WorkFlow processes)• Enitel (Nicaragua) – National telecom operator serving traditional and mobile GSM telephonyUpgrade to the newest version of Tytan and InsightNet Platform(Billing System, Customer Care, Mediation Device, CRM/WorkFlow processes)• dtms (Germany) – Reseller of VAS and IN servicesUpgrade to the newest version of Tytan Platform(Billing System, Customer Care, Mediation Device, CRM/WorkFlow processes) Show less

Application System Analyst

• Jan 1998 - Mar 2000

Projects:El-Net (Poland) – Fixed line and Cable TV operator; 50,000 subscribersImplementation of Tytan Platform (Billing System, Customer Care, Mediation Device, WorkFlow processes)System administration during on-site support