Irene Turrini

Customer Technical Support Specialist at Fatture in Cloud
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Contact Information
us****@****om
(386) 825-5501
Location
Bergamo, Lombardy, Italy, IT
Languages
  • Inglese -
  • Russo Elementary proficiency
  • Tedesco Elementary proficiency

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Experience

    • Italy
    • Software Development
    • 1 - 100 Employee
    • Customer Technical Support Specialist
      • Jan 2023 - Present

    • Customer Support Specialist
      • Sep 2019 - Dec 2022

      Assistenza al cliente via chat e telefonicamente per programma di fatturazione elettronica Fatture in CloudGestione dei contenuti informativi per i clienti (guide online)

    • Italy
    • Business Consulting and Services
    • 100 - 200 Employee
    • Team Leader Customer Support
      • Dec 2018 - Sep 2019

      Team Leader per il l'assistenza clienti (telefonica e via ticket) per i prodotti di Aruba, nello specifico PEC, firma digitale e SPID

    • Customer Support Specialist
      • Apr 2013 - Dec 2018

      Assistenza clienti telefonica e via e-mail per Servizio Consumatori gruppo Nestlé, San Pellegrino e Purina Italia

  • ServiceDent
    • Alzano Lombardo, Lombardia, Italia
    • Assistente di studio odontoiatrico
      • Dec 2016 - Dec 2017

    • Germany
    • Transportation, Logistics, Supply Chain and Storage
    • 700 & Above Employee
    • Assistenza clienti
      • Oct 2013 - Apr 2014

Education

  • I.T.C. Marco Polo
    Diploma Istituto Tecnico e Professionale, Perito aziendale e corrispondente in lingue estere
    2007 - 2012

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