Experience

Vates Corp

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Duty WatchKeeper / Data Analyst

  • Sep 2015 - Present

  As a duty WatchKeeper at Vates Corp, I am part of a team that works 24/7 in a variable shift pattern to effectively monitor, collate and provide a full-time assistance support to client. With focus on database management, my job ensures keeping accurate data records and correctly keying in data when and where needed and providing timely and accurate data upon request. Daily oversight of all tracking platforms and operations by ensuring the IT system and the electrical system are functional enabling the team to achieve the desired service levels in support of client operations Show less


Out Door Pursuit Kenya
• Marketing Coordinator

  • May 2015 - Present


Oldoiyo Lengai Hotel

• Food Runner

  • Sep 2013 - Sep 2015

  As a food runner, and at my Third Year in the University, I acquired skills that exposed me to the Hotel Career and Food service and production industry. Working on the weekends and during the busy days of the hotel, I managed to deliver food orders to clients fast and accurate. As a contact point between the Front Office, the Kitchen and the Back Office, I relayed relevant and important feedback that helped the hotel improve on customer satisfaction service. Setup tables and hall rooms for special functions upon the request of the client. As the face of the Hotel, I worked with the receptionist to ensure we maintained a good image of the hotel by responding to clients' needs and ensuring a safe and comfortable stay. I did a personal interaction with clients making them at ease. Show less


Ocean Beach Resort and Spa Malindi
• Industrial trainee in Hotel Management

  • Jun 2014 - Aug 2014


Safari Park Hotel

• Kenya
• Hospitality
• 100 - 200 Employee

• Industrial trainee in Hotel Management

  • May 2013 - Aug 2013

  As an Intern in one of the best Hotels in Kenya, I acquired vast knowledge in culture diversity as the Hotel has five International Restaurants offering different class cuisine. Working with experienced supervisors, I gained skills in Front Office Operations, Kitchen Operations and Housekeeping Operations. Training at the Front Office, I managed to reserve both International and local bookings, arrange transfers and pick-ups. As a receptionists, I attended International Conferences as a point of contact between the guest and the hotel. I assisted in setting up the facilities and guiding guests to the respective venues. One of the main events I participated in was the annual Kenya Prayer Breakfast. Show less