Irene Dusenge

Digital Operator at Beth Tzedec Congregation
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Toronto Area, Canada, CA

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Bio

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Experience

    • Religious Institutions
    • 1 - 100 Employee
    • Digital Operator
      • Mar 2023 - Present

      Employ my tech knowledge of network AV to broadcast weekly services and programs to multiple platforms using vMix. Employ my tech knowledge of network AV to broadcast weekly services and programs to multiple platforms using vMix.

  • Demetres
    • Brampton, Ontario, Canada
    • Artisan
      • Dec 2022 - Present

      Utilize excellent communication to ensure complete customer satisfaction by sitting guests, taking dine-in/takeout orders, and preparing drinks. Utilize excellent communication to ensure complete customer satisfaction by sitting guests, taking dine-in/takeout orders, and preparing drinks.

    • Canada
    • Advertising Services
    • 1 - 100 Employee
    • Production Assistant
      • May 2023 - Jun 2023

      Utilize teamwork and communication skills to assist the photo and video senior production staff during production by conducting various tasks that support the teams. Utilize teamwork and communication skills to assist the photo and video senior production staff during production by conducting various tasks that support the teams.

    • United States
    • Events Services
    • 700 & Above Employee
    • Operations Manager & Technician
      • May 2022 - Aug 2022

      Operations Manager - Generated pre-production paperwork and attended pre-con meetings to deliver clear communication to the technician team for execution via accurate flowsheets and floorplans while growing my leadership and communication skills. Technician - Enhanced my audiovisual troubleshooting and operating skills by setting up and operating audiovisual equipment in a hospitality environment while ensuring complete customer satisfaction. Operations Manager - Generated pre-production paperwork and attended pre-con meetings to deliver clear communication to the technician team for execution via accurate flowsheets and floorplans while growing my leadership and communication skills. Technician - Enhanced my audiovisual troubleshooting and operating skills by setting up and operating audiovisual equipment in a hospitality environment while ensuring complete customer satisfaction.

    • Production Assistant
      • Apr 2022 - May 2022

      Utilized my organizational skills and attention to detail to support the production team in preparing assets for screening and streaming, including assembling preshow content, remote content capture, and quality control. Utilized my organizational skills and attention to detail to support the production team in preparing assets for screening and streaming, including assembling preshow content, remote content capture, and quality control.

    • Media Production
    • Assistant Director
      • Mar 2022 - Apr 2022

      Worked side by side with the Director of Production and Show Director to aid in the show’s development and execution by developing the show rundown and training production assistant's on various in-studio roles resulting in a successful show with over 400 in-person guests and 1200 live stream viewers. Worked side by side with the Director of Production and Show Director to aid in the show’s development and execution by developing the show rundown and training production assistant's on various in-studio roles resulting in a successful show with over 400 in-person guests and 1200 live stream viewers.

    • Automotive
    • 700 & Above Employee
    • Call Center Customer Service Representative
      • May 2021 - Sep 2021

      - Managed incoming calls from prospective customers to provide information about the company and its services. - Maintained a positive, empathetic, and professional attitude toward customers at all times. - Handle an average of 200 inbound calls daily in high volumes. - Managed incoming calls from prospective customers to provide information about the company and its services. - Maintained a positive, empathetic, and professional attitude toward customers at all times. - Handle an average of 200 inbound calls daily in high volumes.

    • Canada
    • Retail
    • 700 & Above Employee
    • Retail Sales Associate
      • Oct 2018 - Oct 2019

      Utilized excellent communication and interpersonal skills to ensure all the customers received exceptional customer service by assessing their needs and providing assistance using product knowledge to make their shopping experience easier. Utilized excellent communication and interpersonal skills to ensure all the customers received exceptional customer service by assessing their needs and providing assistance using product knowledge to make their shopping experience easier.

Education

  • Toronto Metropolitan University
    Bachelor of Arts - BA, Media Production
    2019 - 2023
  • St. Roch Secondary School
    High School Diploma
    2015 - 2019

Community

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