Irena Russeva
Content Developer & Customer Success Artist at TeachableHub- Claim this Profile
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English Full professional proficiency
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French Elementary proficiency
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Bio
Yanako Hristov
Austrian Airlines June, 2017 Lufthansa German Airlines Sofia, Bulgaria SWISS International Airlines Yanako Hristov Station Manager Sofia Airport 1540 Sofia, Bulgaria Phone: 00359 2 9373149 Fax: 00359 2 9459080 E-mail: yanako.hristov@dlh.de Dear Madam / Sir: I am happy to write on the behalf of Mrs. Irena Russeva who I know for more than six years. Austrian Airlines, Lufthansa and SWISS International airline are the three most important clients of Swissport Bulgaria AD, the company where Irena is working as a Supervisor for Passenger Service. I got to know Irena as an enthusiastic and hard-working employee: She is very dedicated to her work, always well-prepared and completed every task to our fullest satisfaction. She is a great representative of the high-quality standards Austrian Airlines, Lufthansa and SWISS International airline are offering to their clients. Moreover, Irena is a person who has clear and ambitious aims regarding her professional future. Having studied in Bulgaria, worked in an international environment, travelled and worked to diverse countries and she now wants to deepen her professional knowledge and earn more practical experience. In addition to her educational background, her passion for development is visible for everyone who knows her. I therefore fully support Irena’s application to your company, being convinced that she will make many valuable contributions to it. Yours sincerely, Yanako Hristov
Yanako Hristov
Austrian Airlines June, 2017 Lufthansa German Airlines Sofia, Bulgaria SWISS International Airlines Yanako Hristov Station Manager Sofia Airport 1540 Sofia, Bulgaria Phone: 00359 2 9373149 Fax: 00359 2 9459080 E-mail: yanako.hristov@dlh.de Dear Madam / Sir: I am happy to write on the behalf of Mrs. Irena Russeva who I know for more than six years. Austrian Airlines, Lufthansa and SWISS International airline are the three most important clients of Swissport Bulgaria AD, the company where Irena is working as a Supervisor for Passenger Service. I got to know Irena as an enthusiastic and hard-working employee: She is very dedicated to her work, always well-prepared and completed every task to our fullest satisfaction. She is a great representative of the high-quality standards Austrian Airlines, Lufthansa and SWISS International airline are offering to their clients. Moreover, Irena is a person who has clear and ambitious aims regarding her professional future. Having studied in Bulgaria, worked in an international environment, travelled and worked to diverse countries and she now wants to deepen her professional knowledge and earn more practical experience. In addition to her educational background, her passion for development is visible for everyone who knows her. I therefore fully support Irena’s application to your company, being convinced that she will make many valuable contributions to it. Yours sincerely, Yanako Hristov
Yanako Hristov
Austrian Airlines June, 2017 Lufthansa German Airlines Sofia, Bulgaria SWISS International Airlines Yanako Hristov Station Manager Sofia Airport 1540 Sofia, Bulgaria Phone: 00359 2 9373149 Fax: 00359 2 9459080 E-mail: yanako.hristov@dlh.de Dear Madam / Sir: I am happy to write on the behalf of Mrs. Irena Russeva who I know for more than six years. Austrian Airlines, Lufthansa and SWISS International airline are the three most important clients of Swissport Bulgaria AD, the company where Irena is working as a Supervisor for Passenger Service. I got to know Irena as an enthusiastic and hard-working employee: She is very dedicated to her work, always well-prepared and completed every task to our fullest satisfaction. She is a great representative of the high-quality standards Austrian Airlines, Lufthansa and SWISS International airline are offering to their clients. Moreover, Irena is a person who has clear and ambitious aims regarding her professional future. Having studied in Bulgaria, worked in an international environment, travelled and worked to diverse countries and she now wants to deepen her professional knowledge and earn more practical experience. In addition to her educational background, her passion for development is visible for everyone who knows her. I therefore fully support Irena’s application to your company, being convinced that she will make many valuable contributions to it. Yours sincerely, Yanako Hristov
Yanako Hristov
Austrian Airlines June, 2017 Lufthansa German Airlines Sofia, Bulgaria SWISS International Airlines Yanako Hristov Station Manager Sofia Airport 1540 Sofia, Bulgaria Phone: 00359 2 9373149 Fax: 00359 2 9459080 E-mail: yanako.hristov@dlh.de Dear Madam / Sir: I am happy to write on the behalf of Mrs. Irena Russeva who I know for more than six years. Austrian Airlines, Lufthansa and SWISS International airline are the three most important clients of Swissport Bulgaria AD, the company where Irena is working as a Supervisor for Passenger Service. I got to know Irena as an enthusiastic and hard-working employee: She is very dedicated to her work, always well-prepared and completed every task to our fullest satisfaction. She is a great representative of the high-quality standards Austrian Airlines, Lufthansa and SWISS International airline are offering to their clients. Moreover, Irena is a person who has clear and ambitious aims regarding her professional future. Having studied in Bulgaria, worked in an international environment, travelled and worked to diverse countries and she now wants to deepen her professional knowledge and earn more practical experience. In addition to her educational background, her passion for development is visible for everyone who knows her. I therefore fully support Irena’s application to your company, being convinced that she will make many valuable contributions to it. Yours sincerely, Yanako Hristov
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Credentials
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Alpha Python Track
Telerik Academy SchoolNov, 2022- Sep, 2024 -
Fundamentals of Digital Marketing
Google Digital GarageDec, 2020- Sep, 2024 -
Duolingo French Fluency: Elementary (Estimated)
DuolingoDec, 2015- Sep, 2024
Experience
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TeachableHub
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Bulgaria
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IT Services and IT Consulting
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1 - 100 Employee
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Content Developer & Customer Success Artist
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Mar 2020 - Present
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SashiDo.io
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Bulgaria
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Information Services
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1 - 100 Employee
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Customer Success Superstar
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Aug 2018 - Present
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Swissport
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Switzerland
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Airlines and Aviation
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700 & Above Employee
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Supervisor
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Apr 2010 - Jul 2017
Мanaging the team performance Supervise the day-to-day operations of the team Communicates company goals to the team. Lead employees to meet the organization's expectations for productivity, quality, and goal accomplishment. Conduct effective induction and arrange on-the-job training for new hires. Supervises the whole process of flight handling – from the start to the departure Prepares the flights in the check-in systems (ALTEA, Pictures, Axs control, Troya,) Handles all pre-flight and post-flight check-in documentation Provide quality customer service, including interacting with customers, answering customer enquiries, and effectively handling customer complaints Show less
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Education
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Telerik Academy School
Alpha Python Track -
Software University (softuni.bg)
Computer Software Engineering -
New Bulgarian University
Psychology