Study Abroad Education Consultant

• Mar 2022 - Present

Assistant Manager

• Sep 2019 - Jan 2020

 Assist the Retail Store Manager in planning and implementing strategies to attract customers  Track the progress of weekly, monthly, quarterly and annual objectives  Monitor and maintain store inventory  Supervise and motivate staff to perform their best  Create reports, analyze and interpret retail data, like revenues, expenses, and competition  Assist the Retail Store Manager in planning and implementing strategies to attract customers  Track the progress of weekly, monthly, quarterly and annual objectives  Monitor and maintain store inventory  Supervise and motivate staff to perform their best  Create reports, analyze and interpret retail data, like revenues, expenses, and competition

Team Supervisor

• Mar 2018 - Aug 2019

- Balancing cash registers and making deposits - Ordering supplies and assisting with unloading truck deliveries - Training and onboarding new associates - Ensuring food safety procedures are being followed at all times - Working to address associate and customer concerns as they arise - Balancing cash registers and making deposits - Ordering supplies and assisting with unloading truck deliveries - Training and onboarding new associates - Ensuring food safety procedures are being followed at all times - Working to address associate and customer concerns as they arise

Sales Representative

• Mar 2017 - Dec 2017

- Investigated and determined customer complaints - Maintained customer satisfaction rates at a high level by identifying problems and implementing solutions - Handled 35 customer calls per day, with a 33% retention rate - Managed entire sales cycle from finding a client to securing a deal - Unearthed new sales opportunities through networking and turned them into long-term partnerships - Investigated and determined customer complaints - Maintained customer satisfaction rates at a high level by identifying problems and implementing solutions - Handled 35 customer calls per day, with a 33% retention rate - Managed entire sales cycle from finding a client to securing a deal - Unearthed new sales opportunities through networking and turned them into long-term partnerships

Intern

• Jun 2014 - Jul 2014

- Developed a working knowledge of HR information databases and searchable resources - Organized archive of former and new employees - Attended seminars and meetings relative to the HR profession - Sorted incoming resumes and logged them into appropriating tracking database - Analyzed departmental documents for appropriate distribution and filling - Developed a working knowledge of HR information databases and searchable resources - Organized archive of former and new employees - Attended seminars and meetings relative to the HR profession - Sorted incoming resumes and logged them into appropriating tracking database - Analyzed departmental documents for appropriate distribution and filling