Iram Yousaf

Project Manager at Approachable Parenting CIC
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Contact Information
us****@****om
(386) 825-5501
Location
Birmingham, England, United Kingdom, UK
Languages
  • English Native or bilingual proficiency

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5.0

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Carolyn Robertson

Iram is extremely conscientious, thorough and a pleasure to work with. She has very good client management skills, negotiating well in challenging circumstances, and is someone who is trustworthy and reliable.

Sarbjit Purewal

Iram has always been able to engage well with NHSs teams helping them make the improvements they want at their pace. At the same time, she has always remained focussed on the end goal being able to demonstate the improvements along the way.

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Experience

    • United Kingdom
    • Education Administration Programs
    • 1 - 100 Employee
    • Project Manager
      • Jun 2019 - Present
    • Switzerland
    • E-Learning Providers
    • 700 & Above Employee
    • English Second Language Teacher
      • Apr 2014 - Sep 2017
    • United Kingdom
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Associate - Design and Innovation
      • Sep 2009 - Mar 2013

      As part of the design and Innovation team, I have been involved with programmes designing and developing innovative solutions to improve the healthcare. Currently I am working on the National Patient Feedback Challenge, supporting 9 programme teams through spread of their methodologies for collecting and using patient feedback to improve services and patient experience. Managing contracts with external agencies to support development of case studies and films for all projects. Previously I have been involved in design and development of the Productive General Practice Programme. Working closely with general practice teams to streamline current processes achieving significant improvements. • Successfully completed an innovation cycle to scope the programme and provide recommendations • Facilitated the general practice teams to develop and test improvement solutions and evaluate the impact using tools such as Process Mapping, Observation, Thinking Differently and PDSA (Plan, Do, Study, Act) • Facilitated the design and development of the modules that provide a process for making improvements. Prior to this I project managed delivery of the Innovation Practitioner programme, supporting leaders in the NHS in building capability for Improvements through creativity and innovation. Show less

    • United Kingdom
    • Hospitals and Health Care
    • 700 & Above Employee
    • Change Facilitator
      • Sep 2007 - Aug 2009

      Working with front line teams and patients to implement improvements.Project managed using PRINCE 2 methodology through full cycle of analysis, design, plan, implement and review phases.Designed and facilitated workshops for complete stakeholder engagement using change management tools and techniques.

    • Information Analyst
      • Sep 2006 - Aug 2007

      Supporting general managers and executives in decision making by carrying out in depth information analysis.Writing and presenting reports to senior management with analysis on current performance anf future forecast.

Education

  • Maple Leaf Counselling
    Level 4 Diploma In Counselling, Counseling Psychology
    2021 - 2023
  • Solihull College & University Centre
    Counselling Level 3, Counseling Psychology
    2021 - 2021
  • King's College London, U. of London
    Bachelor of Applied Science (BASc), Human Biology
    2001 - 2004
  • University College London, U. of London
    Health Informatics
    2005 - 2006

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