Ira May Hablero, MBA, CLSSYB

Head of Program Management at Kroma Entertainment
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Contact Information
us****@****om
(386) 825-5501
Location
Calabarzon, Philippines, PH
Languages
  • English -
  • Tagalog -

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Credentials

  • The Employee's Guide to Sustainability
    LinkedIn
    Aug, 2022
    - Oct, 2024
  • Lean Six Sigma Yellow Belt Certification
    SixSigma.us
  • Process Improvement Toolbox
    Ateneo Graduate School of Business
  • Project Management
    Kepner-Tregoe

Experience

  • Kroma Entertainment
    • Philippines
    • Entertainment Providers
    • 1 - 100 Employee
    • Head of Program Management
      • Apr 2022 - Present
  • Globe Telecom
    • Telecommunications
    • 1 - 100 Employee
      • Jul 2021 - Apr 2022

      • Feb 2021 - Jul 2021

  • Metrobank
    • Philippines
    • Banking
    • 700 & Above Employee
    • Strategic Planning Officer
      • Sep 2020 - Jan 2021
  • East West Banking Corporation
    • Banking
    • 700 & Above Employee
    • Business Process and Productivity Management Officer
      • Aug 2019 - Aug 2020
  • AXA Philippines
    • Philippines
    • Insurance
    • 700 & Above Employee
    • Business Process Analytics Manager
      • Sep 2017 - Aug 2019
  • INSULAR LIFE ASSURANCE CO., LTD.
    • Philippines
    • Insurance
    • 700 & Above Employee
    • Senior Business Process Analyst
      • Jul 2016 - Sep 2017

      . .

  • SMART COMMUNICATIONS INC
    • Canada
    • Internet Publishing
      • Feb 2013 - Jul 2015

      • Aug 2011 - Jan 2013

      • Jul 2007 - Jul 2011

      Provides excellent customer service and assistance to all walk in clients as well as providing information based on customer’s needs regarding the company’s products and services.Manages daily cash collection of the wireless center’s sales and payments, and sends all daily and monthly reports needed by the Regional Accounting, Manager and head office for all cash & collections and inventory concerns. Receives and processes applications from Sales for new connect, additional lines and retention utilizing appropriate systems/tools available.Validate, review and ensures completeness and authenticity of Subscriber Application Form and documents submitted in accordance to defined credit parameters.Recommends alternative solutions for Return to Sender applications.Confirms validity of subscriber details and documents.Escalates request and appropriate Credit deviation approval Prepares fraud reportProvides report on total applications received broken down by number of approved and returned.Provides immediate feedback to Sales on the status of submitted application.Adheres to the minimum approval rating of 90% versus total applications received. Show less

  • APAC Customer Services
    • Telecommunications
    • Pharmacy Services Representative
      • Feb 2006 - Jun 2007

Education

  • Pamantasan ng Lungsod ng Maynila
    Master of Business Administration (M.B.A.), Business Administration and Management, General
    2013 - 2017
  • Pamantasan ng Lungsod ng Maynila
    Bachelor's degree, Business Management
    2013 - 2015
  • Pamantasan ng Lungsod ng Maynila
    Bachelor's degree, Biology
    1997 - 2002

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