Ira Salem
Windows Server Administrator at Agile Defense, Inc.- Claim this Profile
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Bio
Credentials
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Microsoft Azure Administrator (AZ-104) Cert Prep: 1 Manage Azure Identities and Governance
LinkedInJul, 2023- Nov, 2024 -
Microsoft Azure Administrator (AZ-104) Cert Prep: 2 Manage Storage Accounts
LinkedInJul, 2023- Nov, 2024 -
Introduction to Linux
LinkedInFeb, 2023- Nov, 2024 -
Windows 10: Administration
LinkedInOct, 2022- Nov, 2024 -
DISA ESS 5.10 201
DISASep, 2022- Nov, 2024 -
DISA ESS 5.10 301
DISASep, 2022- Nov, 2024 -
Server Administration Essential Training
LinkedInSep, 2022- Nov, 2024 -
Trellix Endpoint Security ENS 10.7 Essentials
TrellixSep, 2022- Nov, 2024 -
Windows Server 2019: Installation and Configuration
LinkedInSep, 2022- Nov, 2024 -
CompTIA Security+
CompTIAJul, 2019- Nov, 2024
Experience
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Agile Defense
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United States
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IT Services and IT Consulting
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400 - 500 Employee
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Windows Server Administrator
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Apr 2023 - Present
• Performs administrative duties of Active Directory/ARS • Maintains and troubleshoots desktops and servers. • Maintain IT documentation. • Serves as a technical resource for AFCENT and all supporting systems. • Knowledge of Microsoft PowerShell scripting. • Administers an enterprise Microsoft Windows Server environment. • Administration of Microsoft Active Directory, File servers, group policy, DFS, DHCP, and DNS • Installs, configures, operates, manages, troubleshoots, repairs, upgrades, inspects, and maintains server systems • Manages and administers user accounts, profiles, and access via Active Directory/ARS • Monitors user access and adherence to established policies and procedures to ensure a secure operating environment • Monitors workstation and server logs for errors and failures and performs appropriate troubleshooting and maintenance • Provides technical assistance for assigned projects • Provides desktop, server, and software application integration support • Operates and maintains monitoring and analysis tools • Detects, analyzes, and resolves platform, infrastructure, and system problems via Solarwinds and Event Viewer • Coordinate with system program offices and implement approved hardware/software changes, upgrades, and enhancements, as directed by the Government. • Implementation and management of Virtual Machines to manage server systems Show less
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UCS
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Technical Consultant III - ESS System Administrator
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Sep 2022 - Apr 2023
• Manages and configures VMs on the server • Analyze vulnerability assessment results and provide subsequent reports to incident response, improving our network security. • Provide support for internal auditing efforts. • Utilize automated tools in Trellix (formerly McAfee) to identify and validate vulnerabilities. • Build queries using SQL to pull/isolate specific data for further analysis. • Respond to requests and document tickets in Service Now following policy and procedures. • Creates and maintains virtual machines for rogue system detection servers • Collaborate with other professionals to maintain standards and functionality Show less
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Agile Defense
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United States
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IT Services and IT Consulting
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400 - 500 Employee
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Service Desk Team Lead
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Jan 2022 - Sep 2022
• Responsible to VIPs for speedy IT support and resolution.• Trained new technicians on job duties.• Active Directory and Group Policy Management for over 1000 users, computers, and printers.• Performed functions of Junior System Administrator such as imaging computers, installing/uninstallingsoftware, and creating user profiles in Active Directory.• Utilize VMware remote software to troubleshoot users' VM sessions as well as troubleshoot/maintenance of thin-client hardware.• Continuation of previous roles and responsibilities.• Analyzed ACAS scan results for patch deployment for machine compliance/risk management.• Utilized ServiceNow and SolarWinds ticketing systems to resolve an average of 500-1000 tickets per month in a high-tempo work environment for users in support of the US Army.• Provided outstanding technical support to more than 1000+ local and off-site employees• Assisted System Administrators with the implementation of STIG updates for compliance with DOD requirements.• Providing SIPR token Revocation, Issuance, and tracking as Enhanced Trusted Agent (ETA).• Creating user accounts on SIPR and NIPR domains.• Creating and managing Outlook email accounts, distribution lists, and organizational mailboxes.• Utilized and made changes to PowerShell scripts to streamline the duties of all of the help desk technicians.• Analyzed, troubleshoot, and resolved system hardware, software, and networking issues.• Configured, optimized, fine-tuned, and monitored operating system software and hardware.• Imaged/Re-Imaged workstations with the correct operating system as well as latest patches and upgrades.• Performed system backup and recovery of user's computer.• Worked with System Admins to provide support of Identity Management roles, policies, hardware, and software.• Maintained AD/GAL synchronization.• Performed function of a Trusted Agent for SIPR access• Provision O365 accounts and created distro lists, org boxes, and shared calendars Show less
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Help Desk Technician
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Jul 2021 - Jan 2022
• Provides Tier II support for computers, and software including troubleshooting issues, repairing hardware, and remediating problems.• Provided outstanding technical support to more than 1000+ local and off-site employees• Provides courteous, professional, and responsive customer service.• Resolved an average of 500-1000 tickets per month in a high call volume center for users in support of the US Army.• Troubleshoot and maintain hardware, software, and network-related issues• Installs software on customer's PC and fixes hardware discrepancies• Assisted users with email migration from MS Outlook 2016 to O365• Answering incoming calls, and emails, and logging all customer questions and issues accurately into the ServiceNow ticketing system• Ensured the completeness of information in each ticket in ServiceNow for future use as a reference.• Used ServiceNow to track the inventory of equipment that we issued to the customer.• Uses ServiceNow as a means to communicate with the customer as well as the team. Show less
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Crestview Aerospace
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United States
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Aviation and Aerospace Component Manufacturing
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1 - 100 Employee
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Data Configuration Analyst
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Mar 2021 - Jun 2021
• Sorted through aircraft component documentation to ensure accuracy and logical placement • Inspected 3K aircraft component records, and found and resolved 120 incomplete documentation. • Utilized VMWare technology to work remotely • Sorted through aircraft component documentation to ensure accuracy and logical placement • Inspected 3K aircraft component records, and found and resolved 120 incomplete documentation. • Utilized VMWare technology to work remotely
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Integreon
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United States
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Law Practice
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700 & Above Employee
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Remote Data Cyber Incident / Document Review Specialist
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Apr 2020 - Feb 2021
- Review documents for personally identifiable information - Capture personal identifiable information using various e-discovery software platforms - Assist in identifying, extracting, and organizing sensitive information - Organize information for consumer protection authorities, Attorney Generals and/or national credit bureaus - Maintaining organization and attention to detail in order to ensure data extraction completed accurately for clients - Review documents for personally identifiable information - Capture personal identifiable information using various e-discovery software platforms - Assist in identifying, extracting, and organizing sensitive information - Organize information for consumer protection authorities, Attorney Generals and/or national credit bureaus - Maintaining organization and attention to detail in order to ensure data extraction completed accurately for clients
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United States Marine Corps
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United States
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Armed Forces
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700 & Above Employee
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Support Schedule Coordinator/Administrative Specialist
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Jun 2017 - Jul 2019
• Data management and other administrative tasks – assists with the collection and dissemination of information to students and commanders. • Maintained several spreadsheets and provided weekly support schedules for students and management. • Used data in excel to create charts and pivot tables to be shown in group meetings. • Created, updated, and maintained records of 300+ employees ensuring information was properly entered and secured • Provided visual representations of personnel to aid in presentations of data. Show less
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FedEx Ground
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United States
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Freight and Package Transportation
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700 & Above Employee
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Delivery Driver
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Mar 2016 - Apr 2017
• Provided excellent customer service • Handled and delivered 100+ packages on a daily basis • Ensure safe delivery of packages • Provided excellent customer service • Handled and delivered 100+ packages on a daily basis • Ensure safe delivery of packages
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South Carolina Air National Guard
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Hopkins, South Carolina, United States
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Avionics Technician
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Feb 2015 - Nov 2016
• Performs a variety of duties in the electronic, mechanical, electromechanical, and/or optical areas. • Constructs, troubleshoots, calibrates, adjusts, tests, diagnoses, and maintains equipment, components, devices, or systems. • Works from schematics, engineering drawings, and written or verbal instructions. • Operates related equipment; conducts tests and reports data in the prescribed format. • Performs calibration and alignment checks; makes adjustments, modifications, and replacements as directed; prepares prescribed compounds and solutions. • F-16 Production line- Wire routing, harness build-up, soldering, and assembly line tasks. Show less
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Palmetto GBA
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United States
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Information Technology & Services
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700 & Above Employee
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Database Report Writer/Data Analyst
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Sep 2014 - Dec 2015
• Performed database administration functions such as running test queries, troubleshooting database problems, maintained version control of database entities, and advise customers/staff on new database features • Created database reports from evaluating and assessing the needs of end-users • Retrieved and manipulated data using various data manipulation and extraction techniques • Analyzed current reporting methodologies; consulted with analyst and customers to develop clear policies and procedural documentation using business writing skills • Provided reports and analysis of data to management to identify critical issues requiring action/attention and allowed for more accurate decision-making based on factual data • Monitored and optimized database performance and tuning of database operations • Planned and coordinated the migration of data to a newer version of a database management system Show less
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United States Air Force
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United States
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Defense and Space Manufacturing
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700 & Above Employee
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Data Analyst
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Jun 2007 - May 2014
• Determined reliability/mission capability of 82 assigned F-15 and 5 HH-60G aircraft valued more than $4B• Monitored aircraft performance, material consumption, and resources for the Fighter Wing's $304M flying hour program• Cut the aircraft failure rate by 3.7% by comparing FY07 and FY08 historical data and empowering proactive management decision making increasing the efficiency of the fighter wing• Surveyed 1.4K Aircraft Maintenance Unit (AMU - 26 Aircraft per AMU) data records and built 310 recurring reports; management used the reports to pair the best aircraft to the mission for 29 deployments for a total of 1.7K flights• Researched, maintained, and reported on 1K records, 11 metrics, and 28 F-15's; played key role in supporting 3K flights and 5.5K flying hours• Inspected 3K flight records, found and resolved 120 incomplete discrepancies. The fighter wing reclaimed +$800K on aircraft maintenance Show less
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Database Administrator
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Jun 2007 - May 2014
• Preserved security and integrity of the database by advising users on best practices using the database and by managing 4K system user accounts and workstations• Resolved 400+ documentation and program issues facilitating updates for 1K maintenance records of the aircraft• Assisted with a new terminal ID database by validating 34K access files. Streamlined process cutting time by 99.3%• Performed on-site and remote analysis, diagnosis, and resolution of all computer problems for end-users• Processed 1.4K new user accounts and 3.5K password resets enabling users’ access to 500K records• Retooled monthly newsletter for 4K users by advising users on login procedures; cut trouble call man-hours by 850 per year Show less
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Education
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2011 - 2016
Ashford University
Bachelor’s Degree, Law Enforcement Administration -
2011 - 2011
Community College of the Air Force
Airman Leadership Course Certificate of Completion, Military and Strategic Leadership
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