Experience

Scout Networks

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Presales Engineer, Project Manager, Product Solutions Specialist, & HIPAA Security Officer

  • Dec 2016 - Present

  • In-charge of service personnel, managed services, & scheduling • Support the sales team and management with presales engineering & network architecture • Develop relationships with vendors & maintain channel relationships • Work with channel partners on special pricing for nonprofits, schools, and not-for-profit medical facilities • Design project plans & quotes (SOWs & Take-offs) • Maintain certification necessary for eligibility with channel partners, such as Polycom, Cisco, HP, Lenovo, Aerohive Networks, Honeywell Systems, Epic Systems, Logitech, HonView Touch, & Microsoft • Assist customers in making product selections based on needs, product specifications, & regulations • Work with colleagues to share information, such as strategies & marketing information • Create sales presentations/proposals to explain product specifications/applications • Identify prospective customers through business directories, leads from existing customers, participation in organizations/clubs, & attendance at trade shows/conferences • Coordinate customer training of installed equipment • Provide ongoing technical support to customers • Inform customers of estimated delivery schedules, service contracts, warranties, and/or other information • Fill-out expense reports, sales reports, & other paperwork



St Luke's Episcopal Church

• Louisville, Kentucky, United States

• Audio Visual Coordinator

  • Jan 2020 - Present

  • Provide audio visual and livestream support for worship services, music programs, special services, & church events • Ensure livestream equipment is up to date, running effectively, & oversee/coordinate maintenance • Maintain the church’s livestream presence on Facebook & YouTube • Design/Build all AV equipment needed to livestream and/or record • Ensure all lighting is running effectively & enhances programs • Recruit volunteers • Create/Edit commercials and recorded programs for livestream & social media



Peritech Solutions

• Louisville, Kentucky, United States

• Presales Engineer, Project Solution Specialist, & Account Manager

  • Dec 2015 - Dec 2016

  • Managed a book of over 100 existing house accounts • Supported the sales team and management with presales engineering & network architecture • Developed/Maintained relationships with vendors & channel relationships • Created project plans & quotes • Maintained certification necessary for eligibility with channel partners, such as Ploycom, Cisco, HP, Lenovo, Aerohive, & Microsoft • Worked with customers in product selections based on needs, product specifications, & regulations • Collaborated with colleagues in exchange of information, such as selling strategies or marketing information • Prepared sales presentations/proposals to explain product specifications/applications • Identified prospective customers • Provided ongoing technical support to customers • Informed customers of account information • Completed reports & other paperwork



Directtech Corporation

• Louisville, Kentucky, United States

• Account Manager

  • Mar 2015 - Dec 2015

  • Contacted new/existing customers to discuss needs & explain how needs can be met efficiently • Answered customer questions concerning products, prices, availability, & credit terms • Quoted prices, credit terms, & other bid information • Negotiated prices/terms of sales/service agreements • Maintained customer records using automated systems • Prepared sales contracts for orders obtained & submitted orders for processing • Selected correct products or assisted customers in making product selections • Exchanged information with colleagues • Prepared sales presentations/proposals to explain product specifications/applications • Identified prospective customers • Informed customers of account information • Completed reports & other paperwork • Completed product & developed training as required



Sunrise Technology Group

• Birmingham, Alabama, United States

• Outside Sales/Medical IT & Managed Services

  • Nov 2014 - Feb 2015

  • Contacted new/existing customers to discuss needs & explain how needs can be met efficiently • Quoted prices, credit terms, & other bid specifications • Emphasized product features based on analyses of customers’ needs & technical knowledge of product capabilities/limitations • Identified prospective customers • Demonstrated/explained the operation & product use • Completed reports & other paperwork • Completed product & developed training as required • Sold service contracts for products



Red Clay Technology Group

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Outside Account Manager & Project Manager

  • Nov 2010 - Dec 2013

  • Developed/Maintained work breakdown structure (WBS) of information technology projects • Developed/Updated project plans for information technology projects, including project objectives, technologies, systems, information specifications, schedules, funding, & staffing • Prepared project status reports by collecting, analyzing, & summarizing information • Assigned duties, responsibilities, & spans of authority to project personnel • Established/Executed a project communication plan • Initiated, reviewed, & approved modifications to project plans • Monitored/Tracked project milestones & deliverables • Assessed current/future customer needs & priorities through communicating directly with customers, conducting surveys, & other methods



Southern Computer

• Hoover, Alabama, United States

• Managing Member & IT Sales

  • Feb 2003 - Dec 2010

  • Reviewed financial statements, sales/activity reports, & other data to measure productivity & goal achievement to determine areas needing cost reduction/program improvement • Established/Implemented departmental policies, goals, objectives, & procedures • Conferred with board members, organizations officials, & staff members as necessary • Planned/Directed sales promotions & coordinated with other department heads as required • Managed movement of good in & out of production facilities • Planned store layouts & design displays • Updated knowledge & kills to keep up with rapid advancements in computer technology • Monitored equipment & made necessary modifications to ensure system operated in conformance with specifications • Greeted customers to ascertain with each customer needed • Analyzed user needs & recommended appropriate hardware • Computed sales prices/total purchases & processed cash/credit payments • Selected hardware & material assuring compliance with specifications & product requirements • Maintained records related to sales • Assembled & modified existing pieces of equipment to meet special needs • Prepared merchandise for purchase or rental