Experience

Fred Meyers

• United States
• Consumer Goods
• 100 - 200 Employee

• Grocery Clerk/ Food Price changer

  • Aug 2019 - Present

• Assistant Grocery Manager

  • Mar 2015 - Jan 2023

  I worked my way from a seafood clerk then getting promoted to the Grocery 4th in charge. I just got promoted to the Assistant Grocery Manager.



JPMorgan Chase & Co.

• United States
• Financial Services
• 700 & Above Employee

• Assistant Branch Manager

  • Sep 2011 - Nov 2014

  •Promoted from teller position based on excellent performance •Coaches staff to high quality customer service skills and branch operations by providing consistent feedback and offering praise and recognition. •Conducts operational reviews to prepare for internal and external audits •Gained satisfactory audit status due to accurate record keeping •Review internal documents such as new accounts, safety box applications, etc. to such accuracy and adherence to… Show more •Promoted from teller position based on excellent performance •Coaches staff to high quality customer service skills and branch operations by providing consistent feedback and offering praise and recognition. •Conducts operational reviews to prepare for internal and external audits •Gained satisfactory audit status due to accurate record keeping •Review internal documents such as new accounts, safety box applications, etc. to such accuracy and adherence to policy •Create branch staffing schedules to ensure the branch runs smoothly and business needs are met •Conduct regular branch meetings with staff providing training and operations information, role play with staff to demonstrate communication and sales skills

• Senior Teller

  • Sep 2008 - Sep 2011

  •Consistently provided a great customer experience by greeting and acknowledging customers needs and building relationships •Performed banking transactions and identified opportunities to refer customers to banker to generate new business •Cash handling and daily cash box reconciliation



Starbucks Coffee Company

• Store Manager

  • Jan 2006 - Jul 2008

  •Promoted from Assistant Store Manager based on performance. •Display a customer “comes first attitude” by training and holding employees accountable for delivering great customer service. •Provided direction to store team on action items to achieve operational goals. •Regularly utilizes management tools to analyze financial reports identifying trends and store achievement

• Assistant Store Manager, Barista

  • Jan 1999 - Jan 2006

  •Modeled customer comes first attitude, delivering excellent customer service and supervise partners to ensure quality customer service is provided •Engaged in conversations with customers to build rapport and understand customer needs and the needs of the community •Supports Store manager in implementing company programs by working directly with shift team to execute action plans that meet operational and organization objectives. •Developed positive relationships with… Show more •Modeled customer comes first attitude, delivering excellent customer service and supervise partners to ensure quality customer service is provided •Engaged in conversations with customers to build rapport and understand customer needs and the needs of the community •Supports Store manager in implementing company programs by working directly with shift team to execute action plans that meet operational and organization objectives. •Developed positive relationships with the team of partners on shift by understanding and addressing individual needs, motivation and concerns



Department of Social and Health Services

• Smokey Point

• Administrative Assistant / Regional Coordinator

  • Jun 1999 - Jul 2004

  •Coordinated and lead several events with multiple agencies and groups •Created and coordinate a LGBTQ conference – acted as the “go to” person for all logistics •Supported Regional Administrator by managing calendars, emails, memos and phone calls •Set up, prepared, organized, coordinated, and took minutes at meetings •Coordinated and lead several events with multiple agencies and groups •Created and coordinate a LGBTQ conference – acted as the “go to” person for all logistics •Supported Regional Administrator by managing calendars, emails, memos and phone calls •Set up, prepared, organized, coordinated, and took minutes at meetings