Experience

Singapore School Pantai Indah Kapuk

• Professional Training and Coaching
• 1 - 100 Employee

• Powerschool Administrator

  • Dec 2015 - Present

• Powerschool Database Administrator

  • Dec 2015 - Present

  - Setting up security access, system settings, PowerTeacher settings, parent/student access.- Creates custom reports, manages PowerSchool report card process, and assists in class scheduling setup.- Handling yearly processes, e.g. set up of new calendar and roll-over.- Importing and exporting data using DDE/DDA.



Sinarmas World Academy

• Indonesia
• Education Administration Programs
• 100 - 200 Employee

• Apple Mac Technician And Helpdesk

  • Jul 2010 - Nov 2015

  Overview : 1. Solving software and hardware problem. 2. Reimage student and teacher machines. 3. Update software, firmware. 4. Responding to the Client's query and provide the solution. 5. Identify macbook hardware problems, first try getting fix, if can't fix need to send to the Apple Service Center and follow up with Apple tech and Client, if hardware broken because user abuse will follow up to the parents or staffs (email, send letter and quotation, call). 6. Setup and maintain account, username, password, account info/address book in ODM server. 7. Maintain backup server (mail, odm, xserve, afp & pcast).



PT TOYOTA ASTRA FINANCIAL SERVICES

• Indonesia
• Financial Services
• 700 & Above Employee

• Team Leader Support

  • Feb 2009 - Jun 2010

  Role: Team Leader SupportSkillset used:1. Server configuration (Windows Server 2003 R2),2. Video Conference setting up (Polycom VSX600)3. Off-site support problem escalation.4. Control field engineer Process.5. Performing Stock Tacking for IT Devices.6. Handled Problem Ticketing Helpdesk with iLog Application. Role: Team Leader SupportSkillset used:1. Server configuration (Windows Server 2003 R2),2. Video Conference setting up (Polycom VSX600)3. Off-site support problem escalation.4. Control field engineer Process.5. Performing Stock Tacking for IT Devices.6. Handled Problem Ticketing Helpdesk with iLog Application.



PT Astra International Tbk

• Indonesia
• Automation Machinery Manufacturing
• 700 & Above Employee

• Thin Client Project

  • Mar 2008 - Nov 2008

  Role: Technical SupportSkillset used:1. Thin Client Configuration (Connection name, Server name, Hostname client, IP Address, Wireless configuration)2. Server configuration (Windows Server 2003 R2), Access Point, Switch.3. Off-site support problem escalation.4. Control field engineer Process.5. Performing Backup Data. Role: Technical SupportSkillset used:1. Thin Client Configuration (Connection name, Server name, Hostname client, IP Address, Wireless configuration)2. Server configuration (Windows Server 2003 R2), Access Point, Switch.3. Off-site support problem escalation.4. Control field engineer Process.5. Performing Backup Data.



PT Astra Graphia Tbk

• Indonesia
• Printing Services
• 700 & Above Employee

• IT On Site Support

  • Mar 2007 - Mar 2008

  1. Solving software and hardware problem.2. Support all Telkom Staff related with IT Problem.3. Responsible with IT Peripheral like MFP Printer, Laptop and Desktop and Access Point.4. Doing reports weekly and monthly. 1. Solving software and hardware problem.2. Support all Telkom Staff related with IT Problem.3. Responsible with IT Peripheral like MFP Printer, Laptop and Desktop and Access Point.4. Doing reports weekly and monthly.