Ipman Shan
Technology Manager at Quality Retail Group- Claim this Profile
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Bio
Experience
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Technology Manager
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Quality Retail Group
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1 - 100 Employee
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Technology Operations Manager
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Sep 2013 - Present
Developed key messaging, branding and positioning statements. Planned and launched innovative, creative and effective communications campaigns. Communicated with vendors regarding back order availability, future inventory and special orders. Conducted weekly walk-throughs with the manager to discuss interior visual displays, including shop window presentation. Investigated and resolved customer enquiries and complaints in a timely and empathetic manner. Helped drive sales goals and achieve monthly quotas. Recorded each delivery using the proper paperwork before leaving the warehouse. Developed and rolled out new policies. Promoted from Team assistant to opretaion Manager within 12 months. Managed staff of 75 sales associates, 12 team leaders Show less
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Technology Operations Manager
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Sep 2013 - Present
Developed key messaging, branding and positioning statements. Planned and launched innovative, creative and effective communications campaigns. Communicated with vendors regarding back order availability, future inventory and special orders. Conducted weekly walk-throughs with the manager to discuss interior visual displays, including shop window presentation. Investigated and resolved customer enquiries and complaints in a timely and empathetic manner. Helped drive sales goals and achieve monthly quotas. Recorded each delivery using the proper paperwork before leaving the warehouse. Developed and rolled out new policies. Promoted from Team assistant to opretaion Manager within 12 months. Managed staff of 75 sales associates, 12 team leaders Show less
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