Regional Business Development Manager for Greece, Italy, Malta, Cyprus

• Feb 2023 - Present

Online Exam Center Representative

• Jul 2022 - Nov 2022

Guide and support candidates on their online exam experience Guide and support candidates on their online exam experience

Operations Specialist

• Nov 2020 - Jun 2021

Streamline processes and operations Helping the management on taking crucial decisions related to suppliers, pricing and promotions Streamline processes and operations Helping the management on taking crucial decisions related to suppliers, pricing and promotions

Customer experience specialist and Operations support

• Jul 2019 - Sep 2019

Supporting customers by phone and email while trying to streamline processes and operations of this small sized online shop, Creating business analysis scenarios based on data analysis Supporting customers by phone and email while trying to streamline processes and operations of this small sized online shop, Creating business analysis scenarios based on data analysis

Customer Experience Specialist

• Feb 2019 - Jul 2019

Supporting mobile network contract subscribers of Retail and SoHo segments Supporting mobile network contract subscribers of Retail and SoHo segments

Sous Chef

• Jun 2018 - Oct 2018

Worked as sous chef while doing my internship of my second year of studies Worked as sous chef while doing my internship of my second year of studies

Line Cook

• May 2017 - Sep 2017

Worked as a line cook and in the meat shop while doing my internship for the first year of my studies Worked as a line cook and in the meat shop while doing my internship for the first year of my studies

Field test expert

• Jun 2013 - Apr 2017

Part time field test expert in the 3G and 4G modules of Skyroam Inc. Part time field test expert in the 3G and 4G modules of Skyroam Inc.

Inside Partner Account Manager for European Managed Services Channel Program

• Nov 2010 - Nov 2012

VPAM (virtual Partner Account Manager) for the MSCP (Managed Services Channels Program), supporting the Top 15 SP’s across the EMEAR region to their Managed Services and Cloud business relations with Cisco.My work was mainly related to the extended Account Teams in different countries supporting all the operational needs associated with the program. Being part of the core supportive team for MSCP gave me a better insight in SP business and a more defined perception of the needs of Cisco’s strategic partners. I had to deal with different issues and challenges on daily basis and communicate with different stakeholders inside Cisco world. Part of my job was to organize the onboarding process for the Account Teams and Partner’s employees conducting workshops for the use of internal tools and processes while helping them getting accustomed and perceive the real value of conducting business with Cisco.

Inside Partner Account Manager for Greek Channel Resale Program

• Nov 2009 - Nov 2010

Worked as an IPAM (Inside Partner Account Manager) in the IS/ Channel organization covering, remotely, a broad range of partners in Greece and Cyprus. My role was to understand, educate, support and motivate partners of different levels of engagement in doing business with Cisco more effectively. Main focus partners were Select certified but I also covered Premier and Silver. At the same time I participated in different teams within Lisbon’s Super Center with the scope of developing in a synergistic way better practices and tools which would allow us to interact with our partners in a more proactive and efficient way.

Admissions Advisor

• Oct 2007 - May 2009

Laureate Online Education is the exclusive e-learning partner of the University of Liverpool, UK, delivering 100% online postgraduate academic education tailored for the needs of working high level professionals worldwide. It is an international company with private Universities in different places globally and numerous high quality online academic programs. Enrollment Advisor Using consultative selling techniques to qualify and enroll international students in different postgraduate level programs. (MBA, MSc IT, MSc in Information Systems Management, MSc in Public Health etc.) Providing feedback to marketing and other departments regarding enrollment Being responsible for post sales activities and completion of the enrollment process. Managing prospects database (sales pipeline) Maintaining relationship with students to help support program persistence in order to create revenue generation.

Inside Sales

• 2005 - 2007