Ionel Bogdan Simiras
Workplace Services Specialist at CSM Ingredients- Claim this Profile
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Rumeno Native or bilingual proficiency
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Italiano Native or bilingual proficiency
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Inglese Full professional proficiency
Topline Score
Bio
LinkedIn User
I worked with Bogdan during my time at Amazon where he has been leading the Techncial Service to provide excellent customer care and focus; with terrific patience he was able to understand their needs and deliver within the bounds of the service. He is an excellent communicator, who builds strong relationships with his team members and customers based on trust and consistency. Bogdan has the passion, drive, skill and intuition to be an excellent asset to any organisation he works with in any industry. With the highest standards in service and customer focus, he has led hugely successful ITIL change programmes and built an IT Relationship Management team that was highly regarded. He has a strong sense of personal accountability and is an excellent mentor to his team and others.
LinkedIn User
I worked with Bogdan during my time at Amazon where he has been leading the Techncial Service to provide excellent customer care and focus; with terrific patience he was able to understand their needs and deliver within the bounds of the service. He is an excellent communicator, who builds strong relationships with his team members and customers based on trust and consistency. Bogdan has the passion, drive, skill and intuition to be an excellent asset to any organisation he works with in any industry. With the highest standards in service and customer focus, he has led hugely successful ITIL change programmes and built an IT Relationship Management team that was highly regarded. He has a strong sense of personal accountability and is an excellent mentor to his team and others.
LinkedIn User
I worked with Bogdan during my time at Amazon where he has been leading the Techncial Service to provide excellent customer care and focus; with terrific patience he was able to understand their needs and deliver within the bounds of the service. He is an excellent communicator, who builds strong relationships with his team members and customers based on trust and consistency. Bogdan has the passion, drive, skill and intuition to be an excellent asset to any organisation he works with in any industry. With the highest standards in service and customer focus, he has led hugely successful ITIL change programmes and built an IT Relationship Management team that was highly regarded. He has a strong sense of personal accountability and is an excellent mentor to his team and others.
LinkedIn User
I worked with Bogdan during my time at Amazon where he has been leading the Techncial Service to provide excellent customer care and focus; with terrific patience he was able to understand their needs and deliver within the bounds of the service. He is an excellent communicator, who builds strong relationships with his team members and customers based on trust and consistency. Bogdan has the passion, drive, skill and intuition to be an excellent asset to any organisation he works with in any industry. With the highest standards in service and customer focus, he has led hugely successful ITIL change programmes and built an IT Relationship Management team that was highly regarded. He has a strong sense of personal accountability and is an excellent mentor to his team and others.
Credentials
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ITIL Foundations
Lynda.comDec, 2016- Nov, 2024 -
Python 3 Essential Training
Lynda.comDec, 2016- Nov, 2024 -
Up and Running with Python
Lynda.comDec, 2016- Nov, 2024 -
IT Security Fundamentals
Lynda.comMay, 2016- Nov, 2024 -
Electronics Foundations: Fundamentals
Lynda.comJan, 2016- Nov, 2024 -
WordPress Essential Training
Lynda.comOct, 2015- Nov, 2024
Experience
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CSM Ingredients
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Luxembourg
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Food and Beverage Manufacturing
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200 - 300 Employee
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Workplace Services Specialist
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Aug 2022 - Present
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Amazon
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United States
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Software Development
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700 & Above Employee
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IT Support Engineer II
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Dec 2019 - Aug 2022
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IT Support Engineer
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Oct 2017 - Aug 2022
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IT Technician
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Oct 2013 - Aug 2022
▪ Installation, maintenance, support and troubleshooting of end user IT equipment (phones and conferencing systems laptops, radios, telecoms equipment, printers, scanners, thin clients, workstations)▪ Networking (Cisco, Quanta and commodity switches); ▪ Surveillance cameras (Cisco VSM, setup and trubleshooting); ▪ DMR radios and infrastructure, installation and configuration.▪ Daily auditing of the installations in order to ensure that the existing infrastructure meets the Amazon standard▪ Assets, Inventory management (PR/PO) and RMA▪ Activities not only limited to daily support but also to expansion project/new launches support▪ Management of External Vendor activities and participation in projects and activities involving other Amazon Teams▪ On-Call activity for high severity issue▪ Been part in local FC annual expansions as project manager role.▪ Amazon Logistics UK launch in Q4 2014 (drivers' devices configuration and testing before official launch);▪ Expansion support in Amazon Lille France in 2014.▪ Decommissioning of the 1st Italian Distribution Center ▪ Prime Now Launch in Milan, Italy ▪ Amazon Logistics IT launch in Q3 2016 (Turin, Milan Origgio) Show less
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Education
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2007 - 2012
Istituto Istruzione Superiore Maserati
Perito Capotecnico specializzato in Elettronica e Telecomunicazioni
Community
