Duncan Ion
Lead Product Manager at Cardihab- Claim this Profile
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Bio
Miles Joyce
Duncan walked in the door after a referral from the UK and immediately transformed the agency bringing technology innovation to the forefront of our offering building it up from scratch. Duncan is awesome at bridging the gap between IT and marketing teams. He helped win a number of new business clients who may otherwise have gone with system integrators. Provisioning a full stack development team, and the iterative development model, he enabled a responsive team to deliver against the inherent ambiguity and speed of change in our industry. He has since pushed this mindset throughout the agency and is a great facilitator of continuous improvement. Duncan also sat on the board at White and drove our internal technology vision.. I was lucky to get Duncan to come back and work for me again after a stint with a start up, and wouldn't hesitate to employ him again and also wouldn't hesitate in recommending him so please feel free to contact me if you'd like any further information.
Lucas Challamel
I have known and worked with Duncan for 5 years now, and in particular over the last 2 years at White where I was managing him in his position of Chief Solution Architect and Head of Compliance. Duncan brings to the business a unique combination of technical expertise in terms of enterprise software, solution architecture, sharp project management skills, and passion for continuous improvement. With the wealth of experience he has, an outstanding ability to listen, a pragmatic approach to the realities of the digital industry, he definitely excels at problem solving, risk mitigation and conflict resolution. It's been my pleasure and privilege to collaborate with him, and I certainly highly recommend him.
Miles Joyce
Duncan walked in the door after a referral from the UK and immediately transformed the agency bringing technology innovation to the forefront of our offering building it up from scratch. Duncan is awesome at bridging the gap between IT and marketing teams. He helped win a number of new business clients who may otherwise have gone with system integrators. Provisioning a full stack development team, and the iterative development model, he enabled a responsive team to deliver against the inherent ambiguity and speed of change in our industry. He has since pushed this mindset throughout the agency and is a great facilitator of continuous improvement. Duncan also sat on the board at White and drove our internal technology vision.. I was lucky to get Duncan to come back and work for me again after a stint with a start up, and wouldn't hesitate to employ him again and also wouldn't hesitate in recommending him so please feel free to contact me if you'd like any further information.
Lucas Challamel
I have known and worked with Duncan for 5 years now, and in particular over the last 2 years at White where I was managing him in his position of Chief Solution Architect and Head of Compliance. Duncan brings to the business a unique combination of technical expertise in terms of enterprise software, solution architecture, sharp project management skills, and passion for continuous improvement. With the wealth of experience he has, an outstanding ability to listen, a pragmatic approach to the realities of the digital industry, he definitely excels at problem solving, risk mitigation and conflict resolution. It's been my pleasure and privilege to collaborate with him, and I certainly highly recommend him.
Miles Joyce
Duncan walked in the door after a referral from the UK and immediately transformed the agency bringing technology innovation to the forefront of our offering building it up from scratch. Duncan is awesome at bridging the gap between IT and marketing teams. He helped win a number of new business clients who may otherwise have gone with system integrators. Provisioning a full stack development team, and the iterative development model, he enabled a responsive team to deliver against the inherent ambiguity and speed of change in our industry. He has since pushed this mindset throughout the agency and is a great facilitator of continuous improvement. Duncan also sat on the board at White and drove our internal technology vision.. I was lucky to get Duncan to come back and work for me again after a stint with a start up, and wouldn't hesitate to employ him again and also wouldn't hesitate in recommending him so please feel free to contact me if you'd like any further information.
Lucas Challamel
I have known and worked with Duncan for 5 years now, and in particular over the last 2 years at White where I was managing him in his position of Chief Solution Architect and Head of Compliance. Duncan brings to the business a unique combination of technical expertise in terms of enterprise software, solution architecture, sharp project management skills, and passion for continuous improvement. With the wealth of experience he has, an outstanding ability to listen, a pragmatic approach to the realities of the digital industry, he definitely excels at problem solving, risk mitigation and conflict resolution. It's been my pleasure and privilege to collaborate with him, and I certainly highly recommend him.
Miles Joyce
Duncan walked in the door after a referral from the UK and immediately transformed the agency bringing technology innovation to the forefront of our offering building it up from scratch. Duncan is awesome at bridging the gap between IT and marketing teams. He helped win a number of new business clients who may otherwise have gone with system integrators. Provisioning a full stack development team, and the iterative development model, he enabled a responsive team to deliver against the inherent ambiguity and speed of change in our industry. He has since pushed this mindset throughout the agency and is a great facilitator of continuous improvement. Duncan also sat on the board at White and drove our internal technology vision.. I was lucky to get Duncan to come back and work for me again after a stint with a start up, and wouldn't hesitate to employ him again and also wouldn't hesitate in recommending him so please feel free to contact me if you'd like any further information.
Lucas Challamel
I have known and worked with Duncan for 5 years now, and in particular over the last 2 years at White where I was managing him in his position of Chief Solution Architect and Head of Compliance. Duncan brings to the business a unique combination of technical expertise in terms of enterprise software, solution architecture, sharp project management skills, and passion for continuous improvement. With the wealth of experience he has, an outstanding ability to listen, a pragmatic approach to the realities of the digital industry, he definitely excels at problem solving, risk mitigation and conflict resolution. It's been my pleasure and privilege to collaborate with him, and I certainly highly recommend him.
Credentials
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Certified ScrumMaster
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Experience
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Cardihab
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Australia
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Hospitals and Health Care
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1 - 100 Employee
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Lead Product Manager
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Aug 2022 - Present
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Product Manager
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Mar 2021 - Present
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Self-Employed
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Real Estate
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1 - 100 Employee
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Head Of Product Management
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Jun 2007 - Present
Working direct with clients, across multiple industries, providing product strategy/insights/UX/delivery. Focused on mobile integrated experiences. Working direct with clients, across multiple industries, providing product strategy/insights/UX/delivery. Focused on mobile integrated experiences.
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Pulseraiser
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Australia
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Health, Wellness & Fitness
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Co-Founder
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Oct 2019 - Present
Pulseraiser is a true wellness platform. We convert employee wellbeing activity into products and services that save lives. Based in Sydney and Melbourne. https://www.pulseraiser.com Responsible for taking an idea from inception through to MVP, company onboarding, and launch of the innovative mobile Health and Wellness platform. Agile Management, Presales, Behavioural Analytics, Product Management, Growth Hacking, Commercialisation, Service Design, UX, Resource Planning, Mobile Apps, CRM, Lifecycle Marketing, Cloud architecture. Show less
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WooliesX
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Australia
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Retail
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700 & Above Employee
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Lead Product Manager - Mobile App Scale
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Jun 2020 - Oct 2020
Contract role. Responsible for the work of 4 agile squads including managing six direct reports and guiding numerous products, including subscriptions and NDA initiatives. Agile Management, Product Management, Team Management, Growth Hacking, Resource Planning Contract role. Responsible for the work of 4 agile squads including managing six direct reports and guiding numerous products, including subscriptions and NDA initiatives. Agile Management, Product Management, Team Management, Growth Hacking, Resource Planning
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News Xtend
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Australia
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Advertising Services
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1 - 100 Employee
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Product and Customer Lead
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Mar 2018 - Sep 2019
- Responsible for designing and executing an end-to-end innovative customer led subscription based SMB product strategy. Team Management, Product Management, Vendor Management, Technology Integration, Commercial Modelling. - Responsible for designing and executing an end-to-end innovative customer led subscription based SMB product strategy. Team Management, Product Management, Vendor Management, Technology Integration, Commercial Modelling.
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Parcelpoint
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Australia
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Transportation, Logistics and Storage
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1 - 100 Employee
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Product Manager
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Jul 2017 - Feb 2018
Responsible for delivering new growth opportunities and scaling an existing platform. Agile Management, Product Management, Growth Hacking, Behavioural Analytics, Product Architecture, Fulfilment Design, Service Design, UX, Resource Planning, Lifecycle Marketing. Responsible for delivering new growth opportunities and scaling an existing platform. Agile Management, Product Management, Growth Hacking, Behavioural Analytics, Product Architecture, Fulfilment Design, Service Design, UX, Resource Planning, Lifecycle Marketing.
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mPort
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Lithuania
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Wholesale
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1 - 100 Employee
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Customer Marketing Manager / Experience Designer
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Jan 2016 - Apr 2017
Augmentation and agile delivery of the customer experience using real-time data analysis, customer lifecycle automated marketing and service design. Agile Management, AARRR, Ecommerce, Behavioural analytics, Growth hacking, Customer insights, Customer segmentation, Single customer view, Omnichannel, CRM, Lifecycle communications. Augmentation and agile delivery of the customer experience using real-time data analysis, customer lifecycle automated marketing and service design. Agile Management, AARRR, Ecommerce, Behavioural analytics, Growth hacking, Customer insights, Customer segmentation, Single customer view, Omnichannel, CRM, Lifecycle communications.
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Technical Director
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Feb 2015 - Jan 2016
Responsible for agile delivery of contextual versions of their new loyalty service proposition for retail clients and enhancements to their service offering. Working with offshore agile teams in UK, Hong Kong and Shanghai. Agile Management, Presales, Product Management, Ecommerce, CRM, Service Design and Delivery, Product Analysis, Resource planning, Mobile, Cloud. Responsible for agile delivery of contextual versions of their new loyalty service proposition for retail clients and enhancements to their service offering. Working with offshore agile teams in UK, Hong Kong and Shanghai. Agile Management, Presales, Product Management, Ecommerce, CRM, Service Design and Delivery, Product Analysis, Resource planning, Mobile, Cloud.
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Product & Service Design
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Jan 2012 - Jul 2014
Defining a new product based model for agency and delivering through agile.Agile Management, Product and Roadmap Strategy, Presales, Service Design and Delivery, Mobile Apps, Product Analysis, E-commerce, CRM, CXM, LMS
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Technical Director
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Nov 2007 - Dec 2011
Innovation Management, Presales, Product Management and Service Design, Agile Facilitation & Management, Board Member, Marketing Technology, Hired and managed a successful 15+ FTE full-stack technology department, Business Analysis, E-commerce, CXM, LMS, Mobile Apps.
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Branded3
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United Kingdom
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Advertising Services
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1 - 100 Employee
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Head of Technology
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Jan 2006 - Aug 2007
Agile Management, Service Design and Delivery, Product Management, Team Management, Scrum, Business Analysis, E-commerce, CXM, Mobile. Managed offshore team in Kuala Lumpur. Responsible for: Sony, Playstation 3, Interflora, BMW, Sky TV etc.. Agile Management, Service Design and Delivery, Product Management, Team Management, Scrum, Business Analysis, E-commerce, CXM, Mobile. Managed offshore team in Kuala Lumpur. Responsible for: Sony, Playstation 3, Interflora, BMW, Sky TV etc..
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Multiple UI/UX, Software Developer, Lead Architect Roles
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Sep 1999 - Jan 2006
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Education
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1995 - 1999
Leeds Metropolitan University
Bsc Information Technology, Systems Modelling
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