Experience

GesConsult

• Business Consulting and Services
• 1 - 100 Employee

• Management Consulting - Revenue Cycle Management

  • Jul 2022 - Present

  • Consulting specialized in Health institutions, with expertise in the Revenue Cycle; • We promote organizational transformations using Management by Processes focused on results; • We carry out a differentiated consultancy because we carry out personalized work and direct action on the Client. • Consulting specialized in Health institutions, with expertise in the Revenue Cycle; • We promote organizational transformations using Management by Processes focused on results; • We carry out a differentiated consultancy because we carry out personalized work and direct action on the Client.



Dasa

• United Kingdom
• Environmental Services

• Regional Manager - Revenue Cycle

  • Nov 2021 - Jun 2022

  • Corporate management in 06 hospital units in the areas of authorization center, gloss feature, medical and nursing audit; • Management of 09 direct and 208 indirect employees; • Expertise in continuous improvement processes and standardization of processes in the areas mentioned above, seeking the use of efficient automation, eliminating activities without added value; • Development, monitoring and critical analysis of operational and strategic indicators; • Direct report to Hospitals CFO and Ecosystem Working Capital Superintendent. Show less



Rede D'Or São Luiz

• Brazil
• Hospitals and Health Care
• 700 & Above Employee

• IT Manager - Revenue Cycle

  • Dec 2020 - Nov 2021

  • Process Management focused on continuous improvement management; • Team management with two direct and 16 indirect coordinators; • ERP implementation; • Strategy x Process Model; • Mapping, definition, optimization and implementation of Processes • Definition of KPI's and monitoring and performance indicators; • Cost reduction and increased process agility; • Elimination of non-value-added activities. • Process Management focused on continuous improvement management; • Team management with two direct and 16 indirect coordinators; • ERP implementation; • Strategy x Process Model; • Mapping, definition, optimization and implementation of Processes • Definition of KPI's and monitoring and performance indicators; • Cost reduction and increased process agility; • Elimination of non-value-added activities.



Hospital 9 de Julho

• Brazil
• Hospitals and Health Care
• 1 - 100 Employee

• Central Authorization Coordinator

  • Oct 2018 - Dec 2020

  • Systemic (organizational) vision, guarantee of organizational results and management of resources and deadlines;• People management and development (acting in the organization's political sphere);• Responsible for the Authorizations sector (Pre hospitalization, Post and Oncology) and service units;• Elaboration of management reports and accident control;• Analysis and response to customer complaints via Ombudsman, NIP and Injunctions;• Implementation and improvement of operating system and performance indicators;• Analysis of procedures performed at providers without prior authorization (glosas);• Implementation of "authorizer" connectivity at service providers.Highlights:• Restructuring of the area;• Automation of activities and processes;• Definition of KPI's and monitoring, performance and headcount indicators. Show less

• Revenue Cycle Specialist Consultant

  • May 2018 - Oct 2018

  • Process Management focused on continuous improvement management;• Strategy x Process Model;• Mapping, definition, optimization and implementation of Processes• Definition of KPI's and monitoring and performance indicators;• Cost reduction and increased process agility;• Elimination of non-value-added activities.Highlights:• Increased process efficiency;• Contribution to achieving the company's strategic plan



AFECC - Hospital Santa Rita de Cássia

• Brazil
• Wellness and Fitness Services
• 300 - 400 Employee

• Manager Registrations and Contracts

  • Jan 2017 - Mar 2018

  • Structuring and management of the registration and contracts area; • Development, monitoring and critical analysis of operational and strategic indicators; • Management of requests for formal changes to the scope of the project; • Presentation of solution options for deliberation by the Change Control Committee; • Interaction with suppliers by monitoring the execution of agreed deadlines and deliveries; • Conducting complex standardization meetings that require an integrated analysis of the impacts on the client's business processes and rules; • Holding meetings with operational teams and management. Highlights: • Implementation of the First Central Registration and Contracts Center in the State of Espirito Santo; • Standardization of processes and records. Show less



MV S/A

• France
• Architecture and Planning

• Project Manager

  • May 2006 - Dec 2016

  • Management of projects aimed at implementing and monitoring the tool for hospital management; • Leadership of teams between 5 and 25 professionals, depending on the size and complexity of the project and the client's structure; • Participation in the creation and implementation of changes in the work methodology focused on the area of ​​Implementation and Consulting of software for hospital management; • Definition of stages, description of procedures, survey of needs for the use of new forms and/or proposition of process improvement; • Acting as a Specialist Revenue Cycle Consultant; • Providing tables and operational training in the areas of billing for health insurance and private; • Audit and appeal of glosses, medical fees; • Implementation of systems. Highlights: Improved processes and increased revenue. Recognitions: International Project of Greater Complexity – CEDIMAT Clinic – Dominican Republic. Show less