Experience

Celestino

• Greece
• Retail
• 1 - 100 Employee

• Chief Information Officer

  • Sep 2022 - Present

  Currently serving as the Chief Information Officer (CIO) at Celestino, a B2C organization. I am responsible for driving the organization's technological evolution, unifying and upgrading systems, and ensuring seamless operations. With a strong focus on customer-centricity, I prioritize maintaining robust relationships and minimizing disruptions to the brand while implementing a comprehensive technology strategy. Through effective communication and inspirational leadership, I foster a collaborative work environment and align teams towards shared objectives. Leveraging my expertise in managing large-scale customer transactions. •Drive the technological evolution of the organization, unifying and upgrading disparate custom applications. •Design and implement a holistic view of technology to future-proof the company and enable data-driven decision-making. •Led recruitment efforts and selecting top talent to complement the development of the IT team. •Mentored and coached team members, providing guidance and support to foster their professional development. • Maintain strong vendor and partner relationships, ensuring minimal disruption to the brand, operations, and external stakeholders. •Develop and effectively communicate the strategic vision for technology, inspiring and aligning the team towards common goals. •Manage high volumes of customer transactions and interactions, optimizing systems for enhanced efficiency and customer satisfaction. • Ensure the security and integrity of the company's information systems and data through robust cybersecurity measures. • Stay abreast of emerging technologies and industry trends, evaluating their potential impact on the business and recommending innovative solutions. • Develop and manage the IT budget, ensuring efficient allocation of resources and cost-effective solutions. •Act as a strategic advisor to senior leadership, providing insights and recommendations on technology investments and opportunities for growth. Show less



Saracakis Group of Companies

• Greece
• Retail Motor Vehicles
• 100 - 200 Employee

• • May 2018 - Aug 2022

  IT Manager at Saracakis Groups of CompaniesMy duties:• Maintains information technology strategies.• Lead IT projects, including the design and deployment of new IT systems & services• Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs• Managing and reporting on allocation of IT budget• Manage It Teams (erp, infrastracture, dev).• Researches and implements technological strategic solutions.• Plans, monitors, and appraises job results.• Initiates, coordinates, and enforces systems, policies, and procedures.• Evaluating technology risks in order to develop a network disaster recovery plan and backup procedures• Maintains organization’s effectiveness and efficiency by defining and delivering strategic plans for implementing information technologies.• Directs technological research by studying organization goals, strategies, practices, and user projects.• Completes projects by coordinating resources and timetables with user departments and data center.• Preserves assets by implementing disaster recovery and back-up procedures and information security and control structures.• Identifies problems & troubleshoot hardware and software issues • Maintains quality service by establishing and enforcing organization standards. Show less

• • Mar 2016 - Apr 2018

  Saracakis Groups of Companies, an active automobility industry. Group has been operating trade, logistics, R&D, manufacturing and assembly activitiesMy duties:• Database Administrator (Installation, configuration, upgrade, migration)• Dynamics AX performance optimization. • Data analysis & Support decision maker users with valid and accurate information• Collect & Analyze data and provide information to end-users with technologies such as Reporting Services, IBM Cognos, Excel Cubes & power Bi.• Development and support EDI Solutions (eg bridges with suppliers to transfer master data and invoices in both directions).• Implement Business Intelligence Projects (ETL, SAAS, SSIS, SSRS, POWER BI).• Development of small web applications for support processes.• Manage Infrastructure . Show less



Real Consulting

• Greece
• IT Services and IT Consulting
• 100 - 200 Employee

• Microsoft Dynamics Developer

  • Apr 2014 - Mar 2016

  From April 2014 I switched from side customer to the side of vendor with the experience of previous years participate in the implementation and development of projects in the company Real Consulting company how focused on Implementing IT projects in Microsoft Dynamics Navision, Ls Retail, Microsoft CRM, and SAP BusinessObjects Web Intelligence. My duties : • Development, Analysis and Implementation in projects Microsoft Dynamics Navision, Ls Retail, Microsoft CRM, and BI (Business Intelligence). • Migration of data from other sources required for the completion of these projects. • Create Cubes Warehouse and Reports for Business Intelligence • Support existing installations of these programs. • Solve problems for customers and maintain SLA. Show less



Fullah Sugah

• Greece
• Retail Apparel and Fashion
• 1 - 100 Employee

• IT Manager

  • Nov 2011 - Mar 2014

  Analysis and deployment of the computing system, management and support of the Microsoft Navision Dynamics and all the networking of the company (Retail, , Wholesales, Backoffice). Processing and analysis of data deriving from Microsoft – Navision or any other source according to the demands of each department. Deployment of MIS - intranet with graded multi-level security, creation of applications at intranet for all the departments (administartion, accounting, warehouse , shops ) Further support of the stores and the users of the company, training of the users regarding the use of both MIS and Microsoft Navision Dynamics. Show less



MANETTI S.A.

• 10 Pendelis Ave Vrilisia, 15235 Athens, GR

• IT Specialist

  • Sep 2005 - Sep 2011

  Analysis and deployment of the computing system, management and support of the Microsoft Navision Dynamics and all the networking of the company (Retail, Franchisee, Wholesales, Backoffice). Processing and analysis of data deriving from Microsoft – Navision or any other source according to the demands of each department. Deployment of MIS - intranet with graded multi-level security, creation of applications at intranet for all the departments (administartion, accounting, warehouse , shops ) Application development for the operation of the club and the promotional activities (letters, Newsletter, Sms etc.) Creation of tools for the automation of controls as well as resolution of emergent problems. Creation of a request management application having the potential for immediate problem resolution and other applications. Further support of the stores and the users of the company, training of the users regarding the use of both MIS and Microsoft Navision Dynamics. Design-Creation and development of the website and the e-shop (B-To-B and Β-Το-C) linked to Microsoft – Navision, order and promotional activity management tools. Data security assurance against malicious acts by intranet users as well as similar acts via the Internet. Seamless Server and net operation assurance both in Greece and abroad at Software and Hardware level along with troubleshooting with predesigned solutions to ensure immediate resolution. Data security assurance (back up – Recovery) Survey, design and monitoring of needs in telecommunications and the Internet. Show less



InternetQ PLC.

• Greece
• Telecommunications
• 1 - 100 Employee

• Network support shift

  • Mar 2004 - Nov 2005

  support shift manager at IVR and SMSC fields and satellite broadcasting. support shift manager at IVR and SMSC fields and satellite broadcasting.



NetNews - NetResult

• Network Administrator

  • Jul 2001 - Jul 2005

  full network and users support (User account ,permissions, e-mail account, Back up etc), survey and creation of applications to ensure better operation of the company (Indexing , records of cassettes , newspaper network management etc.) Survey regarding the Intranet – Internet cost minimization. Survey and Network restructuring , Support of the company network in Thessaloniki and support at Avid and Grafics. full network and users support (User account ,permissions, e-mail account, Back up etc), survey and creation of applications to ensure better operation of the company (Indexing , records of cassettes , newspaper network management etc.) Survey regarding the Intranet – Internet cost minimization. Survey and Network restructuring , Support of the company network in Thessaloniki and support at Avid and Grafics.