Ioannis Kapelis, SFC

Project Manager at IMPACT
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Contact Information
us****@****om
(386) 825-5501
Location
Ilion, Attiki, Greece, GR
Languages
  • English Professional working proficiency
  • Greek Native or bilingual proficiency

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Bio

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Credentials

  • Scrum Fundamentals Certified (SFC)
    SCRUMstudy - Accreditation Body for Scrum and Agile
    Jan, 2021
    - Oct, 2024
  • Principles and Practices in Team Management
    Being Essential Consulting S.A
    Oct, 2015
    - Oct, 2024

Experience

  • IMPACT
    • United States
    • Marketing Services
    • 100 - 200 Employee
    • Project Manager
      • Jan 2022 - Present
  • Freelancer
    • Software Development
    • 1 - 100 Employee
    • Teacher
      • Dec 2003 - Present

      I occasionally work with small groups of students, teaching Greek History, History of arts and Greek Language (focused lessons on writing essays) and preparing them either for University or National examinations. I occasionally work with small groups of students, teaching Greek History, History of arts and Greek Language (focused lessons on writing essays) and preparing them either for University or National examinations.

  • Nova
    • Spain
    • Telecommunications
    • 1 - 100 Employee
    • Budget orchestration & budget tracking analyst.
      • Oct 2019 - Jan 2022

    • Reporting Analyst
      • Oct 2018 - Oct 2019

    • Team Leader
      • Jul 2015 - Oct 2018

      My main activity is Team Management (coordination, VOA, team developement and team KPIs analysis) and the Management of the Call Center (skill-based routing, management of -unforseen- large call volumes, resolve demanding and sometimes critical isues, coordinate and coach, lead by example) so that the best results can be achieved.

    • Technical Support Representative
      • Jul 2012 - Aug 2015

  • Agrinio Paintball Turf
    • Co-Founder
      • Apr 2009 - Dec 2010

      I was the Co-Founder of a Paintball Field in Agrinio. I was the Co-Founder of a Paintball Field in Agrinio.

  • ARGOS S.A.
    • Greece
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • Laborer
      • Nov 2007 - Jun 2008
  • ALTEC TELECOMS S.A.
    • Greece
    • Telecommunications
    • Technical Support Representative
      • May 2007 - Oct 2007

      I worked as a Technical Support Representative for the Technical Department at Altec Telecoms. (Fixed-term contract) I worked as a Technical Support Representative for the Technical Department at Altec Telecoms. (Fixed-term contract)

  • Hellenic Telecommunications Organisation
    • United States
    • 1 - 100 Employee
    • Technical Support Representative
      • Apr 2006 - Dec 2006

      I worked as a Technical Support Representative at the Card Phone Department (1200). (Fixed-term contract) I worked as a Technical Support Representative at the Card Phone Department (1200). (Fixed-term contract)

  • Eleftherotypia A.E
    • Greece
    • Media Production
    • 1 - 100 Employee
    • Grammar and spellchecker
      • Nov 2002 - Aug 2004

      I worked for some months at the newspaper's printing facilities as a laborer and after that, as a grammar and spellchecker at Eleftherotypia A.E. I worked for some months at the newspaper's printing facilities as a laborer and after that, as a grammar and spellchecker at Eleftherotypia A.E.

Education

  • Ethnikon kai Kapodistriakon Panepistimion Athinon
    Bachelor's degree, Archaeology and History of Arts
    2002 - 2014
  • 2ο Ενιαίο Λύκειο Αγρινίου
    1999 - 2002

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