Ioannis Ntourmisis
Operations Associate at VERALLIS- Claim this Profile
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Bio
Experience
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VERALLIS
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Greece
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Business Consulting and Services
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1 - 100 Employee
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Operations Associate
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Jul 2023 - Present
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Jungheinrich Greece
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Greece
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Transportation, Logistics, Supply Chain and Storage
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1 - 100 Employee
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Order Processor
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Jan 2020 - Apr 2022
• Managed and processed sales orders through SAP software, ensuring accurate communication with factories and suppliers regarding order confirmations, specifications, and pricing errors.• Planned the transportation of products from factories to customers' or company facilities, managing delivery notes, order configurations, confirmations, and invoices through SAP while providing support to the sales manager.Achievements:• Reduced order-related errors, improving overall efficiency and customer satisfaction.• Improved stock management, optimizing inventory levels and reducing costs.• Streamlined the order tracking process from customers' placement to delivery to their premises, enhancing communication and transparency throughout the supply chain. Show less
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Logistics Administrator & Warehouse Coordinator
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Jun 2017 - Dec 2019
• Managed and planned transportation of products, spare parts, and warehouse equipment, ensuring efficient and cost-effective operations while monitoring inventory levels.• Oversaw day-to-day operations of the warehouse, ensuring proper storage of equipment and timely delivery of products to customers.• Communicated effectively with customers, suppliers, and partners to organize and streamline transportation of products.Achievements:• Reduced transportation costs through effective negotiation with transportation companies and optimizing shipping routes.• Established new partnerships with transportation companies, resulting in faster and more qualitative transportation of products.• Improved warehouse operations, enhancing efficiency and reducing operational costs. Show less
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Area Sales Manager
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Oct 2014 - Jun 2017
• Communicated effectively with existing and potential customers, building strong relationships and identifying opportunities for increased sales of company products.• Proactively serviced the needs of existing customers, ensuring satisfaction and building loyalty.Achievements:• Successfully developed the company's customer base by bringing in new customers and increasing sales to existing ones, resulting in significant revenue growth.
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Salisbury House of Pizza
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United States
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Restaurants
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Cashier
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Jun 2014 - Sep 2014
• Processed orders at the counter and handled cash payments, ensuring accuracy and attention to detail. • Maintained responsibility for the register and balanced it at the end of each shift. Achievements: • Demonstrated strong customer service skills by providing friendly and efficient customer service. • Maintained a clean and organized work area, ensuring a positive customer experience. • Processed orders at the counter and handled cash payments, ensuring accuracy and attention to detail. • Maintained responsibility for the register and balanced it at the end of each shift. Achievements: • Demonstrated strong customer service skills by providing friendly and efficient customer service. • Maintained a clean and organized work area, ensuring a positive customer experience.
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The Genie Lifestyle Management Ε.Π.Ε.
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Kifisiá, Attiki, Greece
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Event Coordinator
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Sep 2010 - May 2014
• Coordinated all aspects of event planning, including venue selection, decor, catering, entertainment, transportation, and guest list management, ensuring flawless execution of events. • Managed event staff and vendor relationships, ensuring smooth communication and coordination among all parties involved. Achievements: • Successfully executed a variety of events, from small-scale gatherings to large conferences, with exceptional attention to detail and a focus on creating memorable experiences for guests. • Maintained strong relationships with event vendors and partners, resulting in consistently high-quality services and efficient event planning processes. Show less
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Education
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The American College of Greece
Bachelor of Business Administration - BBA, Operations Management and Supervision