Ioana Nicolae

Technical Support Team Leader at Urbantz
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Contact Information
us****@****om
(386) 825-5501
Location
Berlin, Berlin, Germany, DE
Languages
  • Romanian Native or bilingual proficiency
  • English Native or bilingual proficiency
  • French Limited working proficiency
  • Hebrew Elementary proficiency
  • Danish Elementary proficiency
Skills

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Bio

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Credentials

  • Diplôme d'études en langue française (DELF) B1
    Centre international d'études pédagogiques (CIEP)
    Apr, 2012
    - Nov, 2024

Experience

  • Urbantz
    • Belgium
    • Software Development
    • 1 - 100 Employee
    • Technical Support Team Leader
      • May 2023 - Present

  • Mend.io
    • United States
    • Software Development
    • 200 - 300 Employee
    • Global Support Team Leader
      • Jan 2023 - May 2023

    • Technical Support Team Leader
      • Jul 2022 - Dec 2022

    • Enterprise Support Engineer
      • Nov 2021 - Jul 2022

    • Technical Support Engineer
      • Sep 2020 - Nov 2021

  • Metro Systems
    • Germany
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Oracle and Java Developer
      • Apr 2018 - Sep 2019

      I created Java solutions for ETL applications while being responsible for all the development stages: design, implementation, and testing. I also developed PL/SQL code on relational databases, all daily activities being coordinated by an Agile methodology approach.

    • Oracle Support and Maintenance
      • Jan 2015 - Mar 2018

      Responsible for maintenance, support, and development as well as supervising the delivery process of new software releases for a financial software product.

Education

  • Faculty of Cybernetics, Statistics and Economic Informatics
    Master's degree, Cybernetics
    2016 - 2018
  • Academia de Studii Economice din București
    Master's degree, Economics
    2016 - 2018
  • Faculty of Cybernetics, Statistics and Economic Informatics
    Bachelor's degree, Cybernetics
    2013 - 2016

Community

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