Ioana Alexandra Sterea

Cabin Supervisor at ETIHAD AIRWAYS P J S C
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Contact Information
us****@****om
(386) 825-5501
Location
Abu Dhabi Emirate, United Arab Emirates, AE
Languages
  • French Professional working proficiency
  • English Full professional proficiency
  • Romanian Native or bilingual proficiency

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Credentials

  • Food safety level 2
    HIGHFIELD AWARDING BODY FOR COMPLIANCE LIMITED
    Oct, 2020
    - Oct, 2024
  • flight attendant flying license
    UAE General Civil Aviation Authority (GCAA)
    Jun, 2008
    - Oct, 2024
  • Cambridge Proficiency Certificate in English
    Cambridge Assessment English
  • STCW
    UK Maritime Coast Guard Association

Experience

  • ETIHAD AIRWAYS P J S C
    • United States
    • Aviation and Aerospace Component Manufacturing
    • 100 - 200 Employee
    • Cabin Supervisor
      • May 2008 - Present

      Cabin senior - 2014 to present; onboard coach/ flight attendant - played an integral part in the growth of the “World’s leading airline”. - ensuring the onboard standards for safety, security and service are followed in daily operations of an aircraft and during crisis and emergency situations; - leading and managing the performance of cabin crew - a team of 3 to 10 cabin crew through performance assessments, mentoring, guiding, coaching and developing new talents across the team; - managed guest experience - dealing with guests complaints, ensuring a positive result is achieved, written feedback, structured reports, feedback given to management; - delivering an inspirational service in First and Business Class and chosen to operate VIP/ Royal Flights on behalf of the company; - proficiency in Safety & Emergency procedures on Airbus 320/321/380 and Boeing 777/787 - evacuation, ditching,security, fire fighting, dangerous goods, crew resource management, First Aid - GCAA cabin attendant license Show less

  • Bell Yard London Limited
    • United Kingdom
    • Information Technology & Services
    • 1 - 100 Employee
    • Virtual Assistant
      • Jan 2020 - Present

      Virtual assistant for the CEO of Bell Yard London. Responsible for all office administration, meeting management, responding to leads, reception management and finance management. Virtual assistant for the CEO of Bell Yard London. Responsible for all office administration, meeting management, responding to leads, reception management and finance management.

  • M/Y St Michel
    • Antibes, Provence-Alpes-Côte d'Azur, France
    • Personal Assistant
      • Aug 2007 - Oct 2007

      Seasonal position - delivery of the brand new yacht from Italy • In charge of the interior running of the yacht -organised and supervised the work of contractors, service staff ensuring the best quality of work in accordance with the standards and expectations. • Planning and organising the owner’s schedule, attending business meetings • Organizing appointments, managing documentation, booking of travel meetings to ensure a smooth operation Performed general cleric duties including mailing, faxing, Microsoft Office usage, managed communications in an appropriate manner, keep running records of all expenses and compare to approved budget. Show less

  • M/Y Kingdom 5-KR
    • Antibes, Provence-Alpes-Côte d'Azur, France
    • Stewardess
      • 2005 - 2007

      The yacht, owned by the Royal Saudi Family. H.R.H.was using the yacht for His family and dignitaries. Part of the housekeeping team and the Service team, ensuring the work is done at high standards in close relation to H.R.H schedule in order for him to have a smooth journey Working under the supervision of the chief steward and the service team of 15 crew plus 5 chefs The yacht, owned by the Royal Saudi Family. H.R.H.was using the yacht for His family and dignitaries. Part of the housekeeping team and the Service team, ensuring the work is done at high standards in close relation to H.R.H schedule in order for him to have a smooth journey Working under the supervision of the chief steward and the service team of 15 crew plus 5 chefs

Education

  • Babes Bolyiai University, Romania
    Bachelor's degree, Business Administration and Management, General
    2013 - 2017
  • Universite de Nice Sophia Antipolis
    Bachelor's degree, Arts, Coomunication and Languages
    2003 - 2004

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