Imoh Bennett Inyang

IT Operations Technician at Africa Data Centres
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Contact Information
us****@****om
(386) 825-5501
Location
NG
Languages
  • English -
  • Yoruba -
  • Efik -
Skills

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Bio

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Credentials

  • Microsoft Certified: Identity and Access Administrator Associate
    Microsoft
    Dec, 2022
    - Nov, 2024
  • ISO/IEC 27001 Information Security Associate
    SkillFront
    Nov, 2022
    - Nov, 2024
  • Microsoft Certified: Azure AI Fundamentals
    Microsoft
    Apr, 2021
    - Nov, 2024
  • Microsoft Certified: Azure Fundamentals
    Microsoft
    Apr, 2021
    - Nov, 2024
  • Microsoft Certified Technology Specialist
    Microsoft
    Jun, 2009
    - Nov, 2024
  • NSE 2 Network Security Associate
    Fortinet
    Jan, 2022
    - Nov, 2024
  • NSE 1 Network Security Associate
    Fortinet
    Jun, 2021
    - Nov, 2024

Experience

  • Africa Data Centres
    • South Africa
    • Computer and Network Security
    • 100 - 200 Employee
    • IT Operations Technician
      • Oct 2022 - Present

  • Orange Group
    • Nigeria
    • Pharmaceutical Manufacturing
    • 100 - 200 Employee
    • IT Support Specialist
      • Feb 2021 - Sep 2022

  • Netcom Africa Limited
    • Nigeria
    • Telecommunications
    • 100 - 200 Employee
    • Information Technology Support Officer
      • Dec 2019 - Sep 2022

  • Caracal Oil & Gas Support Group
    • Mauritius
    • Oil and Gas
    • 1 - 100 Employee
    • IT Support Specialist
      • Jan 2020 - Mar 2022

  • Sterling Bank Plc
    • Nigeria
    • Banking
    • 700 & Above Employee
    • IT Service Support
      • Dec 2016 - Dec 2019

      IT Infrastructure Management IT Infrastructure Management

  • Shivtech Ltd
    • Victoria Island, Lagos Nigeria
    • Technical Support Engineer
      • Apr 2014 - Dec 2016

      • Part of the team working 15 hours night shifts and 9 hours day shifts to maintain thethe company’s 99.9% SLA, which beats the industry’s average of less than 99%. Major Duties: ° First line of contact for end users ° First level Customers’ faults troubleshoot ° Interfacing with field engineers for on-site fault resolutions  ° Timely Resolution & Escallation network downtime ° Ticket updates for information availability to all stakeholders • Part of the team working 15 hours night shifts and 9 hours day shifts to maintain thethe company’s 99.9% SLA, which beats the industry’s average of less than 99%. Major Duties: ° First line of contact for end users ° First level Customers’ faults troubleshoot ° Interfacing with field engineers for on-site fault resolutions  ° Timely Resolution & Escallation network downtime ° Ticket updates for information availability to all stakeholders

  • SuburbanTelecom
    • Blantyre Street Wuse Zone 2,Abuja
    • NetworkEngineer (Intern)
      • Oct 2011 - Jan 2012

      Internet Network first level troubleshooting and Customer service Representative Internet Network first level troubleshooting and Customer service Representative

Education

  • Federal University of Technology Minna
    Bachelor of Engineering (B.Eng.), Electrical & Computer Engineering
    2007 - 2013

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