Experience

Vistas Media Capital

• India
• Entertainment Providers
• 1 - 100 Employee

• Chief Operating Officer - MENA Region

  • May 2021 - Present

  United Arab Emirates

• Head Of Commercial

  • Aug 2019 - May 2021

  Mumbai | Singapore Vistas Media Capital Pte Ltd is a Singapore based company investing into the value chain of media. It has business interests in films, web series, event based IPs and a soon to be launched Block chain based platform. Golden Ratio Films, its wholly owned subsidiary has a slate of multiple films/series at different stages of production/distribution. Some of the other assets include Singapore South Asian International Film Festival, South Asian Film Market, Critics Choice Short and Series Awards… Show more Vistas Media Capital Pte Ltd is a Singapore based company investing into the value chain of media. It has business interests in films, web series, event based IPs and a soon to be launched Block chain based platform. Golden Ratio Films, its wholly owned subsidiary has a slate of multiple films/series at different stages of production/distribution. Some of the other assets include Singapore South Asian International Film Festival, South Asian Film Market, Critics Choice Short and Series Awards and Critics Choice Film Awards. Core Responsibilities is to manage the team professionally with emphasis on business planning, goal directed actions and accountability for projects across the management spectrum. It includes overall smooth functioning of different verticals of business i.e. Investment Management, Commercial mobility of the projects, Accounts & Legal team. Currently also responsible to lead the company’s initiative of block chain based equity crowd funding platform globally.



Sabheen Management and Financial Consultants

• Founder

  • Aug 2014 - Aug 2019

  Mumbai Area, India Sabheen Management & Financial Consultants (SMFC) is a Mumbai based consulting firm with our focus on real estate & investment advisory firm. It is our endeavour to deliver world class solution for your real estate requirements and financial growth planning needs. SMFC is managed professionally with emphasis on business planning, goal directed actions and accountability for promises and performance across the management spectrum. The team at SMFC, thus brings to you the BEST that the… Show more Sabheen Management & Financial Consultants (SMFC) is a Mumbai based consulting firm with our focus on real estate & investment advisory firm. It is our endeavour to deliver world class solution for your real estate requirements and financial growth planning needs. SMFC is managed professionally with emphasis on business planning, goal directed actions and accountability for promises and performance across the management spectrum. The team at SMFC, thus brings to you the BEST that the industry can offer. Understanding the client’s requirement and committing result-oriented delivery is what we believe in and that belief is what the client experiences. Marketing: Work to develop marketing initiatives and programs. Propose, recommend, develop and implement strategies to maximize the promotion of the products.Manage all aspects of distribution, develop and distribute promotional materials. Manage website to promote services and branding, insuring accuracy of information and ease of visitor use. Develop and manage communications strategies. Source, coordinate and effectively execute promotional activities. Business Development: Develop new business relationships, generate and negotiate new income for the organisation. Actively and successfully manage the sales process: lead generation; credentials pitch; asking questions; solution pitch; negotiation; close. Create and be accountable for all clients’ proposals, contracts and any further documentation. Interact with others to generate new leads and prospective clients in their respective areas. Fully brief them about the products, plans and activities in their geographical areas. Other Responsibilities: Keep abreast of issues affecting the products and ensure that it remains responsive to the needs of existing and new potential clients. Produce marketing and business development reports of monthly / quarterly statistics. Prepare and monitor annual budget for marketing and business development activities. Show less



HSBC

• United Kingdom
• Financial Services
• 700 & Above Employee

• AVP, Account Risk Management - RBWM Risk

  • Mar 2012 - Apr 2014

  Mumbai Area, India Responsible to develop loan products for the existing market and cross-sell the same to the existing customers. Facilitating the Sales team with strong Credit policies to ensure the product viability in the competitive market.

• AVP Projects, Planning & Strategy - Consumer Credit Risk

  • Oct 2007 - Feb 2012

  Responsible for ensuring successful implementations of projects undertaken for India Operation of Debt Management and ensuring maximum Financial & Operational benefit from the same. Main focus area being reduction of cost through implementation of technology and process improvements that help reduce call handling time and errors thus optimizing resource utilization. Acquire in depth knowledge of products/services, evaluate market & staff feedback and accordingly prepare proposals for changes in… Show more Responsible for ensuring successful implementations of projects undertaken for India Operation of Debt Management and ensuring maximum Financial & Operational benefit from the same. Main focus area being reduction of cost through implementation of technology and process improvements that help reduce call handling time and errors thus optimizing resource utilization. Acquire in depth knowledge of products/services, evaluate market & staff feedback and accordingly prepare proposals for changes in processes, formats, systems. Liaise with India Business Operations / IT System Support / Asia Pacific Business Team and Business Transformation Unit to ensure all implementation/production problems are raised and resolved.

• Centre Manager, Retail Assets Dialer Team - West & North India

  • Oct 2004 - Oct 2007

  Responsibilities included managing flows of all loan products for bucket 1 for Western & North India through effective dialer strategies within the limits set by the business. essential challenge was to manage important aspects/attributes of dialer administration i.e. talk, wrap, hold, setting up of campaigns, tracking performances through dialer reports. Analyse, build and implement campaigns dynamically as per the requirement of the business and market.Develop a procedure for dialer… Show more Responsibilities included managing flows of all loan products for bucket 1 for Western & North India through effective dialer strategies within the limits set by the business. essential challenge was to manage important aspects/attributes of dialer administration i.e. talk, wrap, hold, setting up of campaigns, tracking performances through dialer reports. Analyse, build and implement campaigns dynamically as per the requirement of the business and market.Develop a procedure for dialer management, with emphasis on improving RPC’s, implement Best Time to Call and improve dialer contact rates set by the organization. Manage other aspects for running the team of approximately 90 staff i.e. recruitment, training, maintaining cost discipline etc. Monitor and Support activities like tracking performances of supervisors & their team on a daily/weekly/monthly basis, ensuring adequate manpower is available & equal distribution of workload between all staff. Auditing internal procedures & processes of the department and ensuring a good external audit rating. Also ensuring that all Compliance regulations were strictly followed.

• Manager, Credit Cards - Debt Management Agency

  • Feb 2000 - Oct 2004

  Responsible to manage cards portfolio through a network of external debt management agencies. I have worked in the markets of Mumbai, Gujrat & Rest of Maharashtra handling card cases across the buckets (pre & post write-off accounts).



Vodafone

• United Kingdom
• Telecommunications
• 700 & Above Employee

• Customer Service Executive

  • Jul 1997 - Feb 2000

  Mumbai Area, India Responsibilities included solving issues and problems of the mobile customers on the phone and conveying information to prospective as well as existing cellular customers relating to schemes, product, billing issues, payment problems etc. Handling escalations and Coordination with other departments with a view to solve issues and preventing further issues from cropping up.