Intan Shafira Widyananda

Customer Service Officer at PT Graha Mutu Persada
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Contact Information
us****@****om
(386) 825-5501
Location
Depok, West Java, Indonesia, ID

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Credentials

  • Intermediate Excel Training for Employees and Jobseekers
    Seratus Ilmu (Training & Workshop)
    Feb, 2022
    - Nov, 2024
  • FSSC 22000 Version 5.1
    Makin Ahli
    Dec, 2021
    - Nov, 2024
  • GMP (Good Manufacturing Practices)
    Makin Ahli
    Dec, 2021
    - Nov, 2024
  • HACCP (Hazard Analysis & Critical Control Point)
    Makin Ahli
    Dec, 2021
    - Nov, 2024
  • Awareness Quality Assurance & Quality Control
    Serfindo
    Oct, 2021
    - Nov, 2024
  • ISO 22000:2018 (Food Safety Management System)
    Suryakanta Bahnoo Inovasi
    May, 2020
    - Nov, 2024
  • ISO 14001:2015 (Environmental Management System)
    Sakti Indonesia
    Sep, 2019
    - Nov, 2024
  • ISO 45001:2018 (Occupational Health and Safety Management System)
    Sakti Indonesia
    Sep, 2019
    - Nov, 2024
  • ISO 9001:2015 (Quality Management System)
    Sakti indonesia
    Sep, 2019
    - Nov, 2024
  • Ahli K3 Madya
    Badan Nasional Sertifikasi Profesi (BNSP)
    Jan, 2022
    - Nov, 2024

Experience

  • PT Graha Mutu Persada
    • Indonesia
    • Environmental Services
    • 1 - 100 Employee
    • Customer Service Officer
      • Feb 2022 - Present

      Mampu menjadi best employee 2022 yang diberi amanah untuk bertanggung jawab menangani segala macam pertanyaan dan keluhan customer mengenai laporan hasil uji lingkungan yang diterbitkan oleh PT Graha Mutu Persada, mengirimkan draft laporan hasil uji melalui e-mail ke masing-masing customer, berkoordinasi dengan antar divisi untuk menyelesaikan segala macam case terkait draft laporan hasil uji, melakukan kegiatan administratif terkait pendaftaran vendor baru, MoU, Perjanjian kerjasama, dll. Mampu menjadi best employee 2022 yang diberi amanah untuk bertanggung jawab menangani segala macam pertanyaan dan keluhan customer mengenai laporan hasil uji lingkungan yang diterbitkan oleh PT Graha Mutu Persada, mengirimkan draft laporan hasil uji melalui e-mail ke masing-masing customer, berkoordinasi dengan antar divisi untuk menyelesaikan segala macam case terkait draft laporan hasil uji, melakukan kegiatan administratif terkait pendaftaran vendor baru, MoU, Perjanjian kerjasama, dll.

  • UPN "Veteran" Jawa Timur
    • Indonesia
    • Education Administration Programs
    • 200 - 300 Employee
    • Laboratory Assistant of Microbiology Industry
      • Jul 2020 - Dec 2020

    • Laboratory Assistant of Physical Chemistry
      • Jan 2020 - Jul 2020

  • Petrokimia Gresik PT
    • Farming
    • 200 - 300 Employee
    • Production Engineering Intern
      • Aug 2020 - Aug 2020

      Analysis and Evaluation of Heat Exchanger Performance Using Design Data and Actual Data at the Phosphoric Acid Production Concentration Unit of PT Petrokimia Gresik, Production Unit IIIB Analysis and Evaluation of Heat Exchanger Performance Using Design Data and Actual Data at the Phosphoric Acid Production Concentration Unit of PT Petrokimia Gresik, Production Unit IIIB

Education

  • UPN "Veteran"​ Jawa Timur
    Gelar Sarjana, Teknik Kimia
    2017 - 2021
  • SMA Negeri 2 Mojokerto
    MIPA
    2014 - 2017

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