Experience

Ayoconnect

• Indonesia
• Technology, Information and Internet
• 200 - 300 Employee

• Sr. Manager Sales and Partnership Banking

  • May 2022 - Present

  We are payment solution friendly to Banking and many other sectors industry We are payment solution friendly to Banking and many other sectors industry



PT. Sarana Yukti Bandhana

• Indonesia

• Hulu Manager , In charge of Product Solution and Hulu Business

  • Jan 2017 - Oct 2022

  Improve EDC system for Realtime Update Transaction - used by collection dept of Company Partner Develop a new product - as a payment solution Develop an end to end business flow , operation flow, reconciliation and settlement flow Connect supplier with core system Deliver solution to the customer Strong relationship with partners and customers Improve EDC system for Realtime Update Transaction - used by collection dept of Company Partner Develop a new product - as a payment solution Develop an end to end business flow , operation flow, reconciliation and settlement flow Connect supplier with core system Deliver solution to the customer Strong relationship with partners and customers



PT Sarana Yukti Bandhana

• Indonesia

• Manager Operational

  • Jan 2012 - Jan 2017

  Leading 24/7 Operation Team as IT Helpdesk Leading 19 members in Operation and Reconciliation team Support 40 Banks including BCA, Bank Mandiri, BRI, BNI, CIMB Niaga, Citibank, UOB, etc Support over than 50 Company partners from Goverment and Private Sectors such as BPJS Kesehatan, PLN, FIF, BAF, OTO, Citilink, etc Improve system of complaint handling to achieve SLA response to Customer by 15 minutes Reduce complaint handling by improving the way of tracking issues, investigation and solving issues First time setup KPI for Operation and Reconciliation team Show less



PT. Sarana Yukti Bandhana

• Indonesia

• Project Manager

  • May 2011 - Jan 2012

  Budget, oversee and document all aspects of the project In charge of Core Migration Project, In charge of Standard Operational Procedure Project for Operation Department, In charge of Setup DRC Project Budget, oversee and document all aspects of the project In charge of Core Migration Project, In charge of Standard Operational Procedure Project for Operation Department, In charge of Setup DRC Project



PT. Cyberindo Aditama ( CBN )

• Indonesia

• Marketing Team

  • Aug 2006 - May 2011

  Being the intermediary function between product development and sales, maintain relationship with partners and customers, support sales, coordinator for exhibition Being the intermediary function between product development and sales, maintain relationship with partners and customers, support sales, coordinator for exhibition