Experience

Square Yards Canada
• Canada
• Real Estate
• 1 - 100 Employee
• Portfolio Manager

  • Oct 2022 - Present


Tire Wholesale

• United States
• Wholesale

• Administrative Assistant

  • May 2020 - Aug 2020

  • Answer high volume phone calls to take orders, set appointments and serve as first point for any client inquiries/concerns • Use QuickBooks to create invoices for all orders and reports • Assist management with preparation of reporting documents and training materials • Manage and organize all incoming and outgoing paperwork for clients and suppliers • Answer high volume phone calls to take orders, set appointments and serve as first point for any client inquiries/concerns • Use QuickBooks to create invoices for all orders and reports • Assist management with preparation of reporting documents and training materials • Manage and organize all incoming and outgoing paperwork for clients and suppliers



Dr Kara Plastic Surgery

• Canada
• Hospitals and Health Care
• 1 - 100 Employee

• Human Resource and Procurement Coordinator

  • Jan 2020 - Mar 2020

  • Draft consent forms and employee agreements in accordance with Canadian Employment Law • Work with vendors to manage inventory procurement for 3 clinics and various surgical procedures. I was able to reduce inventory costs by over 20% over the course of 2 months • Prepare weekly staff schedule and deploy team members throughout the different locations to ensure the highest utilization of staff members • Assist management with preparation of training and development materials for new employees • Collaborate with the sales team to increase use of CRM software in order to drive higher sales. I was able to demonstrate a 5% increase in sales for two of the three locations. Show less



MACY'S INC.

• United States

• Connect Specialist & Sales Floor Supervisor

  • Apr 2016 - Jul 2019

  Sales Floor Supervisor - Manage 25+ Sales Associates by delegating tasks and ensuring productivity - Monitor associate behavior to enhance high quality performance - Assist HR manager in organizing Hiring events to strengthen employee coverage - Ensure customer retention by resolving customer queries and complaints - Train newly hired associates by providing appropriate knowledge to assure positive customer service Customer Service Specialist - Increased sales by $200,000 within 5 months of employment by inspiring clients to buy - Trained new specialists on MyClient system to motive new client growth Show less



Johnson & Quin, Inc.

• United States
• Advertising Services
• 1 - 100 Employee

• Human Resources Summer Intern

  • Jun 2018 - Jul 2018

  - Wrote memos, job descriptions, employee policies and modified employee handbook - Reviewed resumes and cover letters - Assisted with the renewal of health care benefits - Organized training sessions for employee seeking improvement with professional writing and - Microsoft skills - Created materials for advertisement purposes such as brochures, fliers, emails, catalogs and more. - Wrote memos, job descriptions, employee policies and modified employee handbook - Reviewed resumes and cover letters - Assisted with the renewal of health care benefits - Organized training sessions for employee seeking improvement with professional writing and - Microsoft skills - Created materials for advertisement purposes such as brochures, fliers, emails, catalogs and more.



H&R Block

• Information Technology & Services
• 1 - 100 Employee

• Customer Service Professional/District Marketing Embassador

  • Jan 2015 - Apr 2016

  Customer Service Professional - Maintained a neat, orderly, and professional atmosphere to ensure customer satisfaction - Implemented a modified form of organizing sensitive paperwork for easy accessibility - Identified and addressed client’s needs to sustain client growth District Marketing Ambassador - Arranged marketing campaigns for 19 locations to improve company awareness - Introduced products and services by collaborating with companies and institutions within provided budget - Assist with the text on advertising materials such as billboards, catalogs, websites and more. Show less