Deputy Executive Director

• Oct 2021 - Present

Redefined the strategic planning process utilizing direct staff feedback and SWOT analysis to allow for long-term goals, increased transparency, development of KPIs and development of cohesive vision &values across the org. Spearheaded the budgeting process which included: initiation of programmatic budgeting, implementation of a revised compensation model with merit increases, time-phased clinical production targets. In alignment with the strat plan, this resulted in both increased staff satisfaction and financial stability (healthy cash position). Managed 4.2mil budget through collaborative oversight of all departments including: clinical, operations, development and community outreach. Provided timely data-driven mentoring/coaching with routine assessment of short and long-term goals. Show less

Director of Clinical Operations

• Nov 2017 - Jun 2018

Clinical Director

• Jul 2016 - Nov 2017

Implemented new clinical program, comprehensive new hire training, and a series of ongoing clinical training.Developed comprehensive tracking tools to assess productivity, clinical performance, and individual goals.Responsible for Regional Clinical Supervisors, Regional Associates, Psychiatry & Assessment Team, Intake team, and approximately 60 clinicians. Developed skills through coaching, and effective support groups.Collaborate with NPS executive team, and CIS senior clinical leadership to strive for clinical excellence. Show less

Regional Clinical Supervisor

• Apr 2016 - Dec 2016

Provide community-based clinical supervision to approx. 25 clinicians via shadowing, case consultation, crisis management, individual/group supervision, and regular chart audits for compliance and quality.Implemented a new “STAR Rating” system to assess clinicians based on quality documentation, service delivery, and concurrent documentation.Provide quality assurance by reviewing all ongoing treatment requests prior to submission to CMOs.

Clinical Coordinator (Child & Adolescent Program)

• Sep 2012 - Aug 2016

Launch and coordinate an annual holistic “Spring Into Wellness” health to promote system of care, partner with local agencies, forge community connections, and oversee all subcommittees and planning.Manage DHS contract and oversee completion of CCFAs and home evaluations with DFCS collaboration. Recognized the need and developed templates for staff, for consistent, and comprehensive reports agency-wide.Provide EBT (CBT, DBT, TFCBT, EMDR), evaluations and crisis intervention in outpatient and comm. settings.Train VPH staff in “Stewards of Children” to prevent, recognize, and react responsibly to child abuse.Forge relationship with GCPS in implementation of Georgia Apex Project and offer mental health services to students at school. Show less

Clinical Case Manager (Assertive Community Treatment)

• Sep 2011 - Sep 2012

Provide professional therapeutic services to Severely, Persistently, Mentally Ill clients who have been discharged from multiple/extended stays in public hospitals & jails or who are difficult to engage in treatment in Gwinnet/Rockdale/Newton counties.Utilize an interdisciplinary approach to provide intensive, integrated and rehabilitative crisis treatment and community support interventions/services that are available 24/7.Conduct clinical comprehensive assessments, provide direct clinical treatment, rehabilitation, professional case management, and support services as needed. Assume primary responsibility for developing, writing, evaluating and revising overall treatment goals and objectives in collaboration with the consumer and ACT team members. Continuously evaluate consumer care and progress to ensure immediate attention to changing treatment needs and revision of the treatment plan as warranted.Function as liaison to community agencies and families to maintain coordination of treatment processes.Provide accurate and timely documentation of charts in a computerized record system. Show less

Residential Counselor

• Feb 2009 - Feb 2011

Provide supportive counseling and promote self-reliance and coping mechanisms alongside the recovery model so that severely and persistently mentally ill residents may achieve their goals, whether they may be educational, vocational, or independent living. Responsible for monitoring medication with residents daily. Participate in weekly treatment team meetings with staff regarding residents. Transport residents on a daily basis to/from doctor’s appointments and programs. Provide supportive counseling and promote self-reliance and coping mechanisms alongside the recovery model so that severely and persistently mentally ill residents may achieve their goals, whether they may be educational, vocational, or independent living. Responsible for monitoring medication with residents daily. Participate in weekly treatment team meetings with staff regarding residents. Transport residents on a daily basis to/from doctor’s appointments and programs.

Research Assistant

• Nov 2006 - Dec 2008

Worked on studies on somatoform disorders and cognitive behavior therapy. Duties included subject recruitment, collecting and entering data, and phone screens. Observed screening evaluations which included the administration of Structured Clinical Interviews for DSM-IV (SCID), Hamilton Rating Scale for Depression and Anxiety, Inventory of Somatic Symptoms for Assessment of Somatoform Symptoms (ISS). Trained in the scoring of the Hamilton Rating Scale for Depression. Worked on studies on somatoform disorders and cognitive behavior therapy. Duties included subject recruitment, collecting and entering data, and phone screens. Observed screening evaluations which included the administration of Structured Clinical Interviews for DSM-IV (SCID), Hamilton Rating Scale for Depression and Anxiety, Inventory of Somatic Symptoms for Assessment of Somatoform Symptoms (ISS). Trained in the scoring of the Hamilton Rating Scale for Depression.